Amazon Europe Core | Germany | 99xxx Berlin | Permanent position | Full time | Published since: 20.05.2025 on stepstone.de
ITS Support Assoc II (ONS), IT Services
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees ITS Support Assoc II (ONS), IT Services Job ID: 2954488 | Amazon Deutschland Services GmbH JOBV1_EN
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Your tasks • Your profile • What we offer
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees ITS Support Assoc II (ONS), IT Services Job ID: 2954488 | Amazon Deutschland Services GmbH
This role is a technical on-premise position supporting internal employees. This position requires hands-on experience in supporting PC hardware for internal employees. It requires working with internal ticketing tool to communicate with customers. Prepare hardware for new hires join the company and existing employees and so manage IT asset inventory.
Broad of experience supporting operating systems (Windows, Macintosh or Linux) Experience supporting through various channels (on-premise) Proficiency supporting office productivity applications ( Outlook, Word, and Excel) Experience using a ticket system for customer service requests Experience with PC imaging Experience with hardware troubleshooting (Client/Sever, Network equipment) English language skills German language skills (at least at basic level) Preferred qualifications Knowledge of basic network troubleshooting Understanding the basic concepts of Information Systems security Experience providing IT support in a medium to large sized company A proven willingness to learn and apply new technology Ability to identify and proactively resolve or escalate issues JOBV1_EN
Company location
Location
| Amazon Europe Core | |
| Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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