Clerk - Debt Collection / Customer Dialogue / IT (m/w/d)

We are a large well-known service company in the field of receivable management based in Hamburg. With around 250 employees, we work for companies from many industries, including telecommunications, shipping, banks and insurance companies.

As the first contact person, you will answer telephone and written requests from debtors, debtor representation, enforcement bodies and contracting entities by weighing further escalation levels and risk assessment They also act as an interface to the law firms we have appointed Within your mandate, you will use your own decision frame daily They work with their own suggestions about your work area in process optimization After completion of the process, you can develop a focus on your skills. A special list function can be the next step on your career manager

You have a successfully completed training for lawyers or Kaufmann Office Management with additional qualification “Inkasso or Receivables management' or comparable training You have experience in debt management A direct and service-oriented customer dialogue distinguishes you They like to work in the team and enjoy a dynamic IT-focused work environment

An attractive remuneration Running time (core working time 10:00 am to 15:45 pm) The possibility to work partially mobile An interesting and versatile task area A pleasant and supportive working environment with fast decision-making A comprehensive and individual training and regular internal training Central location and a very good connection to the public transport network Multi-page employee benefits (hvv Jobticket (Premium), parking, performance premium, corporate events, employee discounts, job-bike leasing) JOBV1_EN