ZERA GmbH | Germany | 53xxx Königswinter | Permanent position | Full time / Home office | Published since: 05.02.2026 on stepstone.de
Commercial Service Employee (m/f/d)
ZERA develops, produces and distributes equipment and equipment for the production, measurement, testing and calibration of electrical quantities. Our focus is on meter and measuring transducer testing technology as well as precision laboratory technology. In order to strengthen our team, we are looking for a motivated service employee in full-time business (m/w/d). .
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Your tasks • Your profile • What we offer
Offer/order creation of the ZERA service performance spectrum (SE) by means of ERP system proAlpha (services, spare parts, rental equipment etc.) Invoicing of (SE) services (service travel, remote maintenance, etc.) Planning and coordination of training/training seminars for our national and international customers Care and management of the remberg XRM ticket system Introduction and processing of repair and calibrations Acceptance, forwarding and documentation of inquiries and customer contacts via the telephone service hotline as well as via e-mail/ticket inputs as well as support of international representations (sales/offering technology) Maintenance of maintenance contracts into the ERP system, as well as timing coordination of recurring maintenance operations and accounting Documentation for internal use (handbooks/tutorials) Participation in multi-disciplinary projects including CSDP (continuous improvement process)
Completed training in a recognised training profession in a specialized field Good knowledge of German and English Embossed customer and service orientation Flexibility and reliability “Experiences in customer service are an advantage, but we also offer motivated cross-comers a fair opportunity. ‘
Flexible working hours and 30 days vacation Mobile working days Various voluntary social benefits challenging, creative and diverse tasks: We'll get you into our processes. Individual development Open environment, open cooperation We take into account your needs Profit participation in the company: You are part of the success. New, modern company seat in the heart of the Siebengebirge Very varied range of tasks within an exciting and demanding working environment
Location
 | ZERA GmbH | |
| 53639 Königswinter | ||
| Germany |
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