Intern Communication & Marketing Global Customer Service & Parts (mandatory internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003NZD You're a digital native? Are you looking for varied tasks in the digital communication and marketing environment? Then get involved with us and become part of our team! In our team “Communication & Marketing Customer Services” we are responsible for the classic marketing for the after-sales of the Mercedes-Benz brand. In the After-Sales Group segment, all worldwide activities of the entire Mercedes-Benz after-sales business are bundled. The aim is to create an exceptional customer experience in the workshops, in the service and repair of vehicles, in the purchase of spare parts as well as Mercedes-Benz accessories and merchandise articles. We develop global digital marketing and social media measures taking into account brand and communication strategies and future strategies in digitalization. What we offer you... You accompany strategically important projects and work in a creative environment You get a very good insight into the current challenges in the automotive world, such as digitalization and electrification Cross-sector cooperation in a group, across different levels of leadership and people Strategic topics of the entire group and the after-sales

You're not just working, you're a full member of our team A wide range of tasks and many different topics Participation in exclusive, internal events (in connection with media events) Flexibility through mobile work Close professional and personal care during the internship

Your tasks include: With the help of creating global communication campaigns for the after-sales of Mercedes-Benz Cars Creation of analyses and reporting using defined KPIs Care and development of the marketing team channel Competent creation of the monthly marketing newsletter Administrative and organisational support of the team, e.g. during the planning, execution and post-processing of events/workshops and the coordination with different interfaces and stakeholders within the group The mandatory practice can begin from mid-September 2025.

You are enrolled in a study program in the field of media/communication science, digital media, business administration with deepening communication, marketing, advertising or a comparable study program You have fluent knowledge of German and English in word and writing MS-Office is not a foreign word for you You have desirable basic understanding of the functionalities of social networks You are engaged, work independently and have a high understanding In team work you are communicative, reliable and solution-oriented You have creative and fresh ideas, as well as creative skills and a view for aesthetics You have a self-confident appearance and don't be afraid to take you active You are an all-rounder and it is fun to edit different tasks and topics Please note that your internship at this site must have a prescribed mandatory share. Additional information: Of course, without formalities, we are not. Please apply exclusively online and add a CV to your application, current enrollment certificate with semester indication, current grade, relevant certificates, if applicable. Compulsory internship certificate and proof of the rule period (maximum size of the annexes 5 MB) and in the online form mark your application documents as ''relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact sbv-zentrale@mercedes-benz.com to the site's severely disabled representative, who will be happy to support you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers JOBV1_EN