Lead (m/w/d) Operational Excellence - Publishing,Stuttgart,Mobile Working in Germany

Оccupation: Organization manager

Stellen-ID: 1726 The Thieme Group is a market leader in information and services that help improve health and health care. With digital solutions in medicine and chemistry, Thieme supports information and communication processes in science, education, further education and patient care. Together with a broad expert and partner network, the digital healthcare service provider ensures that it is medical-scientific, but also didactic-technologically tactic. With innovative new and further developments, the globally active over 1000 employees of the family business are committed to better medicine and more health every day. Area: Publishing Start: at the next time Contract duration: unlimited Working time: full time (40h/week) This is your new passion Your responsibility lies in the optimization and digitization of business processes as well as the design of an ideal customer journey for the publishing sector. In terms of cost-effectiveness and efficiency, you analyze existing processes and structures in the Books & Journals product range and systematically explore potential for improvement. Developing and implementing end-to-end processes – digital, efficient and scalable with a wide view and in close cooperation with the departments. You will ensure consistent standardization and automation of business processes, with the aim of reducing complexity and optimally using personnel capacities. With a clear focus on digital user activation and consistent, positive user experiences, you are driving forward the development and optimization of customer journeys and the accompanying smooth and consistent user paths. When designing the customer journey, you will also develop digital touchpoints to bring print customers targeted and successive to our digital products. In order to harmonise customer interactions across all channels and align them with a positive, seamless user experience, you agree closely with Digital Core Business, Marketing and Sales. In order to effectively implement a successfully completed study in the field of economics, business informatics, digital business or a comparable qualification Multiannual professional experience in the optimization, digitization and automation of business processes - ideally in a complex, cross-functional environment Through the possibility of sliding time (40h/week for full-time) and for mobile work within Germany, you shape your individual way of working. Use state-of-the-art hardware that we provide to you, of course. A family-run, internationally active company - Be part of our digital transformation and actively shape the future in healthcare. Accompany pioneering innovations in the field of digitalization and set new standards together with us. Experience a New Work Culture of Participation - we focus on empowerment and value-adding interaction. Benefit from individual offerings of Thieme.ACADEMY that promote your strengths and advance your personal development. Benefit from various health and sports activities.

Joblocations:

70469 Stuttgart, Oswald-Hesse-Str. 50 BADEN_WUERTTEMBERG, GERMANY

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