Senior Specialist for Customer Processes in Real Estate Financing

In your position, you control complex customer processes around real estate financing, real estate agency and building savings. You make sure that the processes assigned to you are efficient, stable, user-friendly and regulatory and thus contribute to high customer satisfaction. You are responsible for the analysis, design and further development of complex processes, process packages and services and agree with all stakeholders Bearing in mind the ESG criteria, you encourage efficiency, stability, legal compliance and compliance with defined quality requirements in our complex processes around real estate financing On the basis of customer-induced and internal requirements, you initiate and accompany the implementation of optimization and change measures – in particular in the field of automation and digitization – and thus ensure the sustainability of Sparkasse Bremen You are responsible for the integration and coordination of internal and external stakeholders in process-related projects and work in projects of financial informatics, associations, cooperation partners etc. with As part of the comprehensive process management, you define internal control planks, methods and instruments for the process execution, analyze the completeness of the processes, identify gaps and closes them independently

For this demanding position, you have to: Sparkassenbetriebswirt:in further qualified or can present a degree in Business Administration with Bachelor degree In addition, you have several years of professional experience as a key account manager:in, financial advisor:in or in a similar position with a financial service provider or banking, with contact points for real estate financing or Construction financing Important are your analysis strength and knowledge in process management – this makes it easy for you to penetrate complex topics and regulatory requirements and to advance our customer processes with a strategic vision Your know-how in project management and your ability to act in solution-oriented situations, even in conflict-affected situations, are successfully used in interaction with internal and external stakeholders.

Career – You want to start with us? Our self-understanding as a network organization opens up career and further development opportunities: space for responsibility and self-initiative as well as an open culture of dialogue – so we discover personal and common strengths Health and well-being – we want you to be well, use our offers such as annual specialist appointments, 24/7 hotline OTHEB, occupational physician/psychologist, influenza protection vaccination, blood donations, fitness room on campus and corporate fitness (EGYM Wellpass) Balance – so that your profession fits your life situation, we offer you possibilities of mobile work and flexible working time – bridge part time, unpaid extra holiday etc. salary package – our remuneration holds a profit share for you and a 13. salary as well as extensive social benefits are available; also benefit from the advantages of our industry, such as bank holidays, special holiday days and regular tariff increases. Inclusion – we are committed to making you feel comfortable with us, e.g., we are happy to advise you on all issues relating to accessibility and justice. Small self-evidentities – the small things that make everything a bit easier: from company iPhone to job bike, e-store columns and free current accounts to unforgettable team events