FWTM GmbH & Co. KG | Germany | Freiburg im Breisgau | Permanent position | Full time / Home office | Published since: 13.02.2025 on stepstone.de
CRM Administrator (m/w/d)
Over 190 employees of the FWTM are employed for the Freiburg and the region. Our tasks include economic and tourism promotion, trade fairs and congresses, the operation of event houses and the implementation of major events. The FWTM is responsible for developing the Freiburg site to ensure the attractiveness of the city for citizens and guests. We are looking for a CRM administrator (m/w/d) to strengthen our IT team in the Building Management & IT department. .
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Over 190 employees of the FWTM are employed for the Freiburg and the region. Our tasks include economic and tourism promotion, trade fairs and congresses, the operation of event houses and the implementation of major events. The FWTM is responsible for developing the Freiburg site to ensure the attractiveness of the city for citizens and guests. We are looking for a CRM administrator (m/w/d) to strengthen our IT team in the Building Management & IT department.
Strategic and operational maintenance of the company-specific CRM database (MS Dynamics 365 CRM) with focus on data integration, consistency and long-term usability Coordination and supervision of cross-departmental CRM processes to ensure efficient cooperation and compliance with corporate objectives Training and support of specialist departments in the use of CRM software, including documentation and continuous improvement of usage processes Ensuring a GDPR-compliant newsletter process by monitoring data processing and close cooperation with relevant departments for using suitable CRM data for targeted campaigns
Successfully completed studies in the field of business management, marketing, (economic) informatics or comparable training with corresponding professional experience basic knowledge of marketing and sales processes, in particular in dealing with newsletters and campaign management; Experience in handling CRM systems, knowledge of Microsoft Dynamics CRM are beneficial Affinity in data management and data analysis, structured and careful operation Very good knowledge of German in word and writing
An unlimited permanent job in full time Responsibility and freedom of initiative A pleasant working environment in a motivated team A modern and ergonomic workplace with good infrastructure Compatibility of family, private life and occupation (current/hybrid work) 30 days holiday as well as extensive additional benefits such as occupational pensions, Hansefit, JobRad, ÖPNV grant etc. Professional development and training opportunities
Company location
Location
| FWTM GmbH & Co. KG | |
| Freiburg im Breisgau | ||
| Germany |
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