Tarkett Holding GmbH | Germany | 67xxx Ludwigshafen am Rhein | Permanent position | Full time / Home office | Published since: 10.02.2026 on stepstone.de
Customer Service Employee (m/f/d)
Tarkett is one of the world's largest manufacturers of innovative and sustainable floor coverings. Around 12,000 employees at 34 production sites in Sweden, Germany, France, Luxembourg, Belgium, Netherlands, Italy, Poland, Serbia, Brazil, Canada, China and the USA, as well as the presence in more than 100 countries show the global orientation of the Group. The products are marketed in the trade and object segment in 48 sales companies and branches. The headquarters are located in La Défense (France). We are looking for an employee (m/w/d) in the customer service as soon as possible for further reinforcement for our Ludwigshafen location: Do you enjoy customer contact, work structured and want to actively shape our customer service? Then become part of our customer service team and support us to ensure excellent service experiences and smooth processes. .
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Your tasks • Your profile • What we offer
Order management: processing, monitoring and completion of customer orders in SAP and CRM systems; clarification of open points and coordination with internal interfaces customer support: telephone consultation and information on stocks and products; Suggestions for non-partial filling of the customer's request Delivery management: Examination of goods availability, monitoring of delivery dates, voting on quantities and calls incl. Maintenance of delivery conditions Advertising management: collection, processing and tracking of complaint cases Communication & Coordination: Close coordination with external services and cooperation with adjacent departments (e.g. logistics, technology)
Completed commercial vocational training Professional experience in customer service or order processing Secure handling of MS Office applications, SAP and CRM systems Very good written and oral communication skills in German and good English skills (min. B2) Structured, service-oriented and solution-oriented operation
... a pleasant working environment with a varied task area within a modern working environment. This includes: Attractive tariff terms and conditions – 37.5 hours/week, holiday allowance, annual benefit, future tariff, 30 days vacation Flexible working hours and the possibility to work mobile up to 2 days per week Ergonomic workstation with a height adjustable desk Subsidies to PNV offers, corporate fitness and corporate benefits Onboarding events, corporate parties and after-work events Curious? Then we'll get you! Send your application including salary presentation and availability to bewerbung@tarkett.com. .
Location
 | Tarkett Holding GmbH | |
| 67061 Ludwigshafen am Rhein | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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