0Part-time customer advisor for Servicecenter Lüneburg (m/f/d)
metronom Eisenbahngesellschaft mbH | Germany | 21xxx Lüneburg | Permanent position | Part time - flexible | Published since: 19.02.2026 on stepstone.de

Part-time customer advisor for Servicecenter Lüneburg (m/f/d)

Branch: Transport and logistics Branch: Transport and logistics


Since 2003, the yellow-blue trains of the metronom have been outweighing speeds of up to 160 km/h through Lower Saxony, Hamburg and Bremen – and are no longer to think away from local traffic. What makes the metronome employees? Your special passion for service. Come on board! !

Your tasks • Your profile • What we offer

Sales and billing of tickets in local and local transport including competent advice, reservations and withdrawals and refunds Active advice and sales of additional products such as the BahnCard Personal, written and telephone processing of customer requests with service focus Takeover of general administrative and organisational tasks Information and advice from travellers and tourists around their stay

Ideally training and experience with ticket sales systems as well as first fare knowledge Embossed customer orientation and joy in dealing with people High loyalty, readiness to use, resilience and flexibility including readiness for shift work Very good German knowledge at native language level Self-adaptation of collective bargaining and work documents

Secure job with unlimited work contract in parttime (24h / week) Fair, tariff compensation incl. attractive surcharges for Sundays and holidays Special fee in summer and 26 days per year Occupational pensions so that you are long-term guaranteed Grants for the Germany Ticket, Jobrad and exclusive employee discounts on Corporate Benefits and benefits.me Varied tasks in a friendly team with real customer responsibility

Location

ava metronom Eisenbahngesellschaft mbH
Lüneburg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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