Account Manager Payment Service (m/f/d)

**With more than 580.000 satisfied insurers, the BAHN-BKK is one of the largest insurers in Germany. As an open, legal health insurance company with a focus on prevention, we see ourselves as a competent, reliable and innovative health partner for our customers.

We are looking for a:

Customer Service (m/w/d)

Location: Frankfurt am Main, Berlin, Cottbus Duration: limited until 30. June 2027

It's waiting for you

• They shall conduct the dunning procedures of the insured accounts and, in particular, process the account clarifications and the pre- and post-processing of the dunning and execution course.
• In addition to the agreement and monitoring of payment and repayment plans, the audit and processing of payment reminders in your area of responsibility is part of your task.
• For questions concerning the payment account and the payment method, you are available to both the insured person and the specialist departments as a professional contact person (m/w/d).
• As part of the processing and verification of claims and credits of insured persons, you are in exchange with the services of the BAHN-BKK.

This will bring you

• They have training for social security professionals in the field of health insurance or training in the fields of accounting and accounting. However, you can also apply for a comparable training background.
• Ideally, you are already bringing professional experience in a health insurance company and/or in debt management.
• Your knowledge regarding the management of a health insurance and the right to benefits and insurance of statutory health insurance are good.
• The use of health insurance-specific software (iskv_21c) as well as the MS-Office programs are sure to control
• They are characterized by their pronounced customer and service orientation as well as their independent working methods.

Our framework conditions

In addition to a crisis-proof workplace, you can expect:

• flexible working hours (38-hour week, a generous working time frame without core working time)
• the possibility of mobile work (partially)
• a vacation claim of at least 30 days, which can be increased by a choice model and unlimited sliding days
• a monthly employer grant to the "Germany Ticket"
• a collegial working atmosphere in a dedicated, competent and reliable team
• a market-oriented remuneration according to our domestic contract
• supplementary health insurance and benefits under occupational pension schemes
• comprehensive occupational health management

  Joblocations:

10365 Berlin, Bornitzstraße 73-75 BERLIN, GERMANY

60486 Frankfurt am Main, Franklinstr. 50 HESSEN, GERMANY

03048 Cottbus, Calauer Str. 71, BRANDENBURG, GERMANY