Technical Customer Service Employee – Office Sales (m/f/d)

FingerHaus – with more than 950 employees, we are not only an important employer in the Waldeck-Frankenberg region, but also one of the largest and most innovative family-run manufacturers of wooden prefabricated houses. 19,000 enthusiastic homeowners, more than 200 years of experience in wood processing, over 75 years of expertise in prefabricated buildings and more than 750 houses built throughout Germany, show what we stand for: build together visible future. From tradition, with pride and passion. With us, your future will find a home. Let's build up something. Together. How? With your entry into our team in Frankenberg / Eder as INDUSTRIAL WORKERS IN TECHNICAL HEALTH (M/W/D)

In technical customer service you will find perfect solutions for technical questions of our customers and are a competent contact person. If you are looking for a strong team combination, a diverse range of tasks and technical challenges, this job is just right for you! TECHNICAL SUPPORTS: You advise our customers on technical questions about their finished finger house Here you are responsible for a fixed theme field (e.g. painter/outdoor plaster, windows/doors, heating, electrical ...), have access to our knowledge database and are trained by regular departmental training and technical updates to the specialist (m/w/d) You will mainly process the service enquiries assigned to you by e-mail and change for the team's telephone service, with a phone tool helping you quickly have the right answer In order to find solutions, you are in close cooperation with your colleagues, pre-legislators and internal specialist departments and partner companies to provide the customer with expert advice, and learn new things every day Through your (special) knowledge you can contribute to the company and contribute to the further development of our processes

(m/w/d), or studies as an engineer (m/w/d), as an alternative industrial businessman (m/w/d) with technical experience The most important are technical interest and joy in learning new things In dealing with customers you are solution-oriented and keep your serenity even in tricky cases routine in handling the PC and common Windows software

Team spirit: meet a helpful team with strong cohesion, daily digital morning meeting and regular team events. Free space: We offer flexible working hours with core working time, the opportunity to work in the home office, as well as 30 days a year. Performance: It expects an attractive salary with grants, e.g. for occupational retirement, discount-related discounts, gifts and financial benefits. Besides bike leasing as well as voluntary holiday / Christmas money and much more. Health: Our diverse sports and wellness offers, such as massages or a fitness studio supplement, or work in our ergonomically equipped offices, help you to stay fit and healthy. At the preferential price you can enjoy freshly prepared and seasonal dishes with regional ingredients in the FingerLoft. Tradition and Modernity: We are an owner-managed family business and have successfully combined traditional craftsmanship with modern and innovative manufacturing technologies for 75 years. We can offer you an attractive working environment with modern tools and high-quality equipment. Support: During the incorporation you have a fixed contact person and in addition you get support from your colleagues and supervisors. With the FingerFunk app you are always informed and stay in touch. .