Kinova Gmbh | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time / Home office | Published since: 05.10.2026 on stepstone.de
Consultant Conversational - AI / Voicebots (m/f/d)
As the only parloa-exclusive partner, we support leading companies in the introduction of AI Voice Agents and thus actively shape the future of customer communication. Our team is growing strongly and offers the rare opportunity to take responsibility in one of the most exciting growth phases of the AI market. With us you work directly with the latest Voice and Conversational AI technologies and implement projects that are already showing how companies will interact with their customers tomorrow. If you don't just want to read about AI, but want to put them in practice with well-known companies, you're right with us.
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Your tasks • Your profile • What we offer
You build Conversational AI Agents in Parloa and configure them You implement requirements based on Jira tickets You exchange professionally with customers:inside to use cases, technical possibilities and limitations Technically analyze customer systems, including telephony, interfaces and business intelligence You work with the design and optimization of voice and chatbots and document your work clearly, structured and comprehensible You support the testing, troubleshooting and live performance as well as the time and effort documentation in the project context (Time Tracking)
You have 2–4 years of experience in a relevant technical field, such as Conversational AI, Telco or CRM You bring 2–4 years of experience in consulting with You have experience with telephony such as SIP, ACD, IVR, forwarding and routing You are familiar with AI/Conversational platforms, such as parloa, cognigy or dialogue flow You have good knowledge of IT architectures, including cloud, APIs, CRM, ERP or backend systems You think analytically, have a quick understanding of complex requirements and communicate with customers: inside and inside teams You are reliable, self-sponsored and control your tasks independently You have experience with Jira and agile working methods, which is a plus You speak German and English fluent in word and writing
You work on projects that really go live, no laboratory experiments You get a deep insight into AI Agent Operations and Architecture You carry a lot of responsibility and tax autonomously, without micromanagement You are part of a collegial team with tech focus and implementation strength You are working with top customers: the real impact in the market You work at the Berlin site, not a remote only
Location
| Kinova Gmbh | ||
| 10178 Berlin | ||
| Germany |
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