Opticians - Technical Customer Service / Consulting (m/f/d)

German engineering and innovation are the heart of our spectacle lens production. Because only through the highest precision can we meet the visual needs of each spectacle wearer and thus contribute to more quality of life. The service is always the first place for our customers. A close partnership at eye level is an integral part of our corporate philosophy.

We are proud that optovision has already been selected four times in a row as the best spectacle lens manufacturer in Germany. As the first:r technical:r contact:into our customers, you will be able to consult our eye-optical product range. You process incoming customer orders by phone and e-mail and ensure smooth handling with our user software. In close coordination with our production, you coordinate the order details and act as a central interface for all product-related queries. You independently manage complaints, process credits and find sustainable, customer-oriented solutions. In addition, you support the telephone support of new and existing customers:in order to build long-term partnerships.

You bring a completed training as an optician:in or a comparable qualification. You have already gained first professional experience in customer consulting and are characterized by your high service orientation. An independent and structured way of working is one of your strengths as well as the joy of working together in the team. When handling MS Office, you are safe and bring a general openness to new user software. For communication with customers: you speak German and English in a safe manner.

An attractive remuneration, supplemented by extensive social benefits. Numerous employee benefits such as service leasing, exclusive discounts and offers for health promotion. Support in childcare and nursing situations to better arrange work and family. A structured onboarding program that ensures an optimal start with us. Short decision-making and an open corporate culture in which your opinion counts. Targeted training opportunities for your professional and personal development. .