IVU Traffic Technologies AG | Germany | 52xxx Aachen | Permanent position | Part time - flexible / Full time / Home office | Published since: 11.03.2026 on stepstone.de
Project Engineer in Customer Service (m/f/d)
IVU Traffic Technologies has been providing efficient and environmentally friendly public transport for over 45 years with more than 1,000 experts. As a continuously growing IT company in a growing market, the IVU develops integrated standard products that cover all processes of bus and railway companies: from planning and disposition to operating control, ticketing and passenger information to billing traffic contracts. In close partnership with our customers, we lead sophisticated IT projects to success and ensure reliable mobility in the world's metropolises. SYSTEMS FOR LEBENDIGE ACTIVITIES. Projektingenieure (m/w/d) im Customer Service with a lot of empathy to ensure high customer satisfaction within our wide range of customers – from small to very large customers take responsibility for several national or international customers and maintain and expand good long-term relationships want to convince with their solutions and take responsibility
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Your tasks • Your profile • What we offer
You address traffic operations in technical and technical problems related to our control center, ticketing and passenger information products for buses and trams As an interface between software development and customer, you analyze customer feedback and requests and are responsible for improving our product suite You develop product expertise for our software and hardware products and work deep into the technology You support the introduction and maintenance of our products in high quality
You have studied computer science, physics, mathematics, electrical engineering or a related subject and/or brings relevant professional experience in a technically comparable environment with In addition to good German language skills, you also have good English skills You have a high IT affinity and fun on technical systems You keep the balance between the needs of our customers and the efficient and standardized implementation within our product development process You bring joy to complex tasks whose solutions are visible in the road map
IVU Culture: Flexibility and room for manoeuvre of an international medium-sized company, du culture, leisure and team events, dogs welcome by agreement Work-Life-Balance: Continuous work contracts in full and part-time, flexible working time and place design, possibility for Sabbatical and Workation, 30 days vacation Jobs: Accessible jobs and modern workplace / IT equipment for office and home office with height adjustable tables Introduction & Continuing Education: Comprehensive onboarding with Buddy system for rapid integration as well as internal incorporation programme, individual development possibilities and personal development perspectives and training opportunities Health, Sports & Well-being: Sports and leisure activities, including Urban Sports Club, Internal table tennis leagues, Health day, Active and Mental break Financial Benefits: Successful Participation (e.g. shares), Job Ticket, Powerful Benefits, Childcare Grant
Location
 | IVU Traffic Technologies AG | |
| 52072 Aachen | ||
| Germany |
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