Customer Relationship Manager Focus on Strategic Management Real Estate Portfolio Universities / MKW (m/f/d)

You are actively working on the strategic management of the real estate portfolio, in particular with regard to the implementation of the new master plan, and the implementation of climate protection targets. You develop sub-portfolio strategies and align the strategic interests of the BLB NRW with the strategic customer interests You design and manage customer-specific investment programmes and derive targets for budget planning You are involved in budget negotiations, calculate rental offers and negotiate with the customer You work on dialogue formats with the customer and the branches of the BLB NRW. You support all customer-relevant questions for several branches of the BLB NRW and secure services for branches and customers in the portfolio and monitoring process In cooperation with a highly motivated team, you will develop new ideas to further increase customer satisfaction

You have a successfully completed university or university degree course (Diplom/ Bachelor/Master) in the field of real estate management, real estate management, real estate management, geography, architecture, civil engineering, economic engineering, economics and a comparable discipline. Further requirements: You have already collected at least one year of practical professional experience in real estate, ideally in the analysis, evaluation and management of real estate portfolios, including the use of relevant methods and tools Experience in the management or moderation of meetings or Meetings or results presentations are advantageous You are motivated to work on topics such as higher education and higher education financing You have a high customer and service orientation, safe occurrence, excellent communication skills and a high degree of empathy You think strongly entrepreneurial and strategic and understand themselves as drivers of innovative processes and creative solutions You are safe in handling the most common Microsoft Office products and have an affinity for IT solutions German knowledge, which corresponds at least to the language level C1 (flowing in word and writing), complete your profile

Depending on the personal and operational requirements, a fee for employees is from the E10 Group to the E12 TV‐L (approximately 51.460,00 € – approx. € 82.590,00 per year) with all agreed social benefits (e.g. occupational pensions). It is possible to carry out the same status of the applicants up to an A 12 LBesO A grade office. What makes us: We want people with passion and personality who want to participate in extraordinary projects. The BLB NRW actively promotes the equality of all employees and therefore welcomes applications of people, regardless of their cultural and social origin, age, religion, worldview, disability (§ 2 SGB IX) or sexual identity. We welcome applications from seriously disabled people and people who are equal to them and will take them into account with the same suitability and subject to legal regulations. We are also particularly pleased about women's applications and prefer them in accordance with the national law. The body can also be used in parttime. We live a corporate culture of openness, diversity and appreciation, creating an environment in which personal potential can develop as best as possible. .