Service Assistance | Potsdam (m/f/d)

View job here Service Assistant (m/w/d) | Potsdam Full time Grünstraße null, 14482 Potsdam With professional experience 23.01.26 The group of companies Dinnebier is looking for a permanent job: Service Assistant (m/w/d) in Potsdam Our mission: We create positive experiences every day – with service that not only works, but enthusiastic. As the first point of contact for customers, colleagues, you are the business card of our company in the service. We believe that real service is more than processes and processes: it is about people, attention and the good feeling of being well-maintained.

Your mission with us: You're an organizational talent, a maker and a mood-bearer in one. You think, trade proactively and keep an overview even in stressful moments. For you, good service not only means “reacting” but actively shaping – with a smile, clear communication and a secure sense of what is really needed.

Company: The DINNEBIER Group is one of Germany's largest car sales groups and has been successfully present at the automotive market for over 30 years. We are represented at a total of 24 locations with the Opel, Ford, Kia, Suzuki brands and the Premium Land Rover and Jaguar brands in several federal states. As a modern, future-oriented company, we rely on dedicated people who want to take responsibility and grow together with us. Your tasks: First contact (m/w/d) for customers – personal, telephone and digital. Friendly reception and support of our customers in the service area. appointment and coordination for workshop and service appointments. Installation and maintenance of customer and vehicle data in the system. Support of the service team in the daily organization and communication. Creation of workshop orders and invoices in cooperation with the service consultant. Pre- and post-processing of customer appointments, including documents, vehicle keys, rental cars etc. Coordination and management of rental vehicles at the location. Cash management and billing. Processing of mail and email traffic in the service area. Participation in actions and campaigns, e.g. seasonal service offers. Ensuring a professional and clean reception area. That's what you bring: You have a commercial training or professional experience in the reception, service or customer area. Knowledge of the automotive industry is advantageous. You have a friendly, professional appearance and a pronounced service orientation. You are an organizational talent and has a good feeling for people and situations. Whether on the phone, personally or in writing, you prove communication strength and use it profitably. You control the current MS Office programs and bring an interest in digitally connected work processes. You work independently, are reliable and have a quick understanding. What awaits you: You receive an unlimited contract with TOP salary. Occupational pensions. Work-Life-Balance: flexible holiday planning, private dates - up to 30 days vacation. An innovative working environment with modern tools and plenty of space for your ideas. The opportunity to actively shape the training landscape of our company. A motivated team that grows and learns together. Development opportunities in a future-oriented company. Regular team events: e.g. barbecues, excursions, Christmas celebrations. Employee discounts: e.g. on workshop services, spare parts, tyres.

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