IT Service Technician (m/w/d)
KNDS Germany develops, manufactures and maintains a wide-spread product portfolio as a system house. These include combat tanks, highly protected wheel vehicles, artillery systems, military bridges, customer service and training solutions. As part of the KNDS Group, we stand for the start of the consolidation of the industry for military land systems in Europe. We offer highly interesting, complex and challenging activities in a collegial environment. Our employees appreciate this, whether in development, production or administration. We successfully combine innovative capability with tradition and many years of experience. JOBV1_EN
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Your tasks • Your profile • What we offer
KNDS Germany develops, manufactures and maintains a wide-spread product portfolio as a system house. These include combat tanks, highly protected wheel vehicles, artillery systems, military bridges, customer service and training solutions. As part of the KNDS Group, we stand for the start of the consolidation of the industry for military land systems in Europe. We offer highly interesting, complex and challenging activities in a collegial environment. Our employees appreciate this, whether in development, production or administration. We successfully combine innovative capability with tradition and many years of experience.
You will receive support in the First Level (on-site, telephone and remote maintenance tools) They take care of the problem, analysis, solution and documentation in the environment of the products used (hardware and software) You take over the routing of enquiries and fault messages to the second-level support (internal and external) You are also responsible for installing, configuring and updating notebooks and PCs for the operation, as well as providing the required software with software distribution You take over the performance, control and documentation of the necessary activities of the Service Desk As an IT service technician, you are responsible for ensuring the service level in the Service Desk according to internal requirements They work with hardware evaluations and standardization in the client environment You take over troubleshooting on client hardware (PC, laptop, printer, etc.) In addition, you will work with the introduction of a new ticket system
They bring a completed training to a specialist in system integration or comparable training with They have a multiannual professional experience in a comparable activity Above all, you can convince by your sound knowledge of the current Microsoft operating systems, Microsoft Office applications, network technology (TCP/IP) and client hardware You have experiences with automatic software distribution, ticket systems, remote support in first-level support A plus are certifications by ITIL and MCSE Their reliable, careful and flexible operation is accompanied by a high level of teamwork, service orientation, communication strength and persuasiveness Flowing German knowledge in word and writing complete your profile
Secure employer Attractive payment by IG metal tariff contract Kita grant Christmas and holiday money Development 30 days off Staff parking Bike leasing Fitness & Health Services Occupational pension Canteen Flexible sliding time controls Grant for the Deutschlandticket Company doctor Corporate Benefits JOBV1_EN
Company location
Location
 | KNDS | |
| Kassel | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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