Moxy Bochum | Germany | 44xxx Bochum | Permanent position | Full time | Published since: 18.08.2026 on stepstone.de
Reservation Agent (m/f/d)
Are you ready to make the first impression of our guests unforgettable and become part of a dynamic hotel team? Our Moxy Hotel in Bochum is looking for a*n Reservation Agent (m/w/d), which with organizational talent, service mintset and a touch of Rock'n'Roll ensures that every booking becomes the perfect start of a great stay. In our vibrant new hotel everything is about the fun of the thing. We offer our guests an experience that goes far beyond the classic hotel atmosphere – and right here you come into play. As the first contact person for our guests, you will design the path from request to arrival with professionalism, cordiality and a sense of detail. Our young and dynamic team is hungry for innovation and ready to redefine traditional ideas of hospitality. If you want to work in an environment that raises energy, team spirit and personality, then you are right with us.
Type of employment: Full time
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Acceptance and processing of room reservations by phone, email and online portals
Ensuring optimal utilization through professional rate and availability management
Maintenance and updating of bookings in the PMS system
Close cooperation with Front Office, Sales and Revenue Management
Proactive advice of our guests on room categories, offers and additional services
Support for group requests and special bookings
Control of option data, cancellation deadlines and payment terms
Creation of reports and support in forecasts
Ensuring a smooth flow of information between departments
Experience in the area of reservation or front office in the hotel industry
Funded knowledge about OPERA PMS
Very good English skills in word and writing
Structured, careful and independent operation
Embossed understanding of rate control, availability management and utilization optimization
High service orientation and pronounced communication capability
Team player with hands-on mentality and entrepreneurial thinking
Loadability and organisational design, even in dynamic working phases
Proactive operation and willingness to take responsibility
A job in one of the coolest hotels in the city – where work is fun
Unlimited employment contract plus holiday and Christmas money
Part of Marriott International with attractive employee, family & friends rates in over 8,000 hotels worldwide
National and international career opportunities – the world is open to you
Regular feedback and real development opportunities (no empty promises)
Free uniform – your look goes to us
catering during your shift
A team that focuses on respect, energy and communication
Responsibility, independence and space for your ideas
Contact
 | Moxy Bochum | |
| 44791 Bochum | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad