Team Leader (m/w/d) Customer Service Travel in Magdeburg

With our travel comparison, we give our customers an overview, inspiration and great holiday ideas for the next dream trip and enable a simple and fast booking. Be part of our service team and help our customers as well as travel enthusiasts with questions as competent and solution-oriented contact. Thanks to your communicative way, you will increase our customer loyalty and shape the success of CHECK24 after an intensive training and training time. We are looking forward to your application as a team leader (m/w/d) Customer advice Travel at C24 Reisecenter Magdeburg GmbH!

Professional and disciplinary leadership of a customer advisor team in the field of service Conducting regular employee coachings / trainings as well as working on new colleagues Control of day-to-day operations and various project tasks Monitoring of defined quality and performance specifications (KPIs) Processing of complex customer cases, meeting of cunning decisions Direct cooperation and coordination with management Personal selection

Completed vocational training or study ideally in the tourism sector Multiannual professional experience in the professional and disciplinary leadership of teams Embossed affinity for e-commerce / online business Strong success and solution orientation & independent, structured operation Self-safe appearance as a cooperative leader with decision-making, enforcement and conflict resolution strength Service-oriented and empathic personality German language skills in word and writing

We appreciate your commitment: Attractive salary package, coupons for numerous CHECK24 products as well as a certified company pension For your work-life balance: flexible working hours as well as workation (up to 2 weeks of mobile work from abroad) and individual outtime (sabbatical) possible Personal growth: Individual development and training opportunities thanks to a broad training catalogue and specialized personnel development for your career path Strengthened by the day: Daily free CHECKito lunch and a large selection of drinks, cereal bar and fruit are of course with us! We equip you: Workplace with modern equipment, two additional screens and height adjustable tables, available from the first working day Good on the go: Thanks to the takeover of your Germany ticket or approved job bike / eBike as well as the excellent transport connection, you are in no time at our central locations We are also a super team next to work: we organize joint sports activities (football, yoga, back school, etc.) and celebrate together legendary company and team events! JOBV1_EN