Malteser in Deutschland | Germany | 50xxx, 51xxx Köln | Temporary contract | Part time - flexible / Home office | Published since: 01.04.2026 on stepstone.de
Customer advisor in the home emergency call (m/f/d)
You like to call and have fun finding customer-oriented solutions? We'll talk to you about something. We are looking for you in parttime (from 25h / week) as a customer advisor / call center agent (m/w/d) in the sales telephony at the Malteser Zentrale in Cologne. The Maltesers are one of the most traditional aid organisations in the world and are modern. The Malteser Service Center is an internal service provider of the Malteser Hilfsdienst. The Malteser Service Center is one of Germany's largest and most professional emergency call centers with the nationwide support of our emergency call customers. This allows us to live at home for all who want it, but can no longer be independent. .
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Your tasks • Your profile • What we offer
Advice on home emergency customers regarding our products Agreement of nationwide service appointments Telephone sales for the home emergency call (Inbound) Processing of incoming requests
Fun on the phone High customer orientation and professional appearance First professional experience in telephone sales / Telesales desirable Imprinted final strength as well as independent and structured work Good knowledge of the Microsoft Office package The ability to work into new programs
A meaningful and varied activity in a modern aid organization An intensive introduction No 9 to 5 job, but a flexible layer system with freedom of design Mobile work possible during the day – we will equip you! Personal and professional training After a successful year of temporary employment, you will change to an indefinite working relationship Remuneration according to AVR Caritas (yearly gross between 25,000 - 30,000 € , incl. 13th monthly salary Occupational pension and child allowance 30 days holiday + 1 additional day available Discounts and vouchers in the Malteser Benefit Portal for employees Offers for occupational health promotion, for example a grant to the fitness provider EGYM WELLPASS We make you mobile: bicycle leasing after taking over into an unlimited working relationship Employer grant to the Deutschlandticket
Location
 | Malteser in Deutschland | |
| 51103 Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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