Head of Fraud Management & Transaction Security (m/w/d)

As a manager, you lead specialist projects, drive innovative solutions forward and work closely with internal and external interfaces They control all activities related to claims in payment transactions and coordinate cooperation with banks, international partners and customers In the area of fraud prevention, you are primarily responsible for detecting risks early and minimizing financial damage Detailed capacity and resource management as well as targeted process optimizations ensure that deadlines and service levels are always adhered to They design internal control and quality assurance measures that ensure both safety and efficiency Their role includes direct leadership of team leadership and support in complex escalations. In addition, you actively promote the further development of your team

A completed study or equivalent qualification, complemented by well-founded professional and management experience in the fields of finance, payment, wife management or customer service Ideally, you have experience in payment services or sound knowledge in the banking and financial sector Very good knowledge of English and the ability to act both strategically and operationally safely Personally, you are convinced by your independent, structured and solution-oriented way of working. You have the ability to make sovereign decisions even in complex situations and successfully manage your team

Direct entry to the customer (no employee transfer) An excessive annual gross salary of up to 100,000 € Guarantee of a safe workplace with a nameable customer in the Karlsruhe area Personal and professional training opportunities On-site parking, the company's own canteen and an intensive incorporation for a great start into the company A nice team, attentive contact persons as well as a work-life balance by sliding time and mobile work are guaranteed Plenty of design space for ideas and personal development JOBV1_EN