Head of Customer Solutions Commercial (m/w/d), limited to 1 year

Design innovative working environments with us and become part of our WIR culture! König + Neurath AG is the leading manufacturer of office furniture and room systems for high-quality work environments. Since 1925, our family company has produced furniture with the highest quality standards – exclusively made in Germany. From our company headquarters in Karben near Frankfurt am Main, our products go to the world today – and support companies in many countries in shaping their successful working environment. Just as important as the external working environment is our shared corporate culture at König + Neurath. We are waiting for you to live corporate values, cross-departmental projects and jointly designed communication, in which all employees participate in our company. You prefer to work in a partnership-based, reliable team-mate and you are passionate about high-quality, innovative solutions just like us? Then come to our team! We look forward to seeing you as:

Professional and disciplinary leadership of the Customer Solutions department. as a tandem in shared leadership (shared leadership) Coordination of daily business and planning of projects in the area of responsibility Close cooperation with sales to develop customized solutions Responsibility and further development of the customer-oriented process, in cooperation with internal and external interfaces, including the necessary IT tools Continuous optimization of our service quality and workflows, in particular through innovative AI and digitalization approaches that drive you operationally Developing and implementing measures for quality improvement and customer retention

A completed economic study or a completed commercial training with professional experience 5 years of professional experience in the field of customer service Practical experience with leading ERP (especially SAP), MS-Office 365 and CRM systems (such as Salesforce) and a deep process understanding Excellent communication skills to interact effectively with internal and external stakeholders Teamability and a high level of communication capability High service and customer orientation Leading personality with a view to entrepreneurship German and English skills Experience in the office furniture industry desirable

Flexible working time: You work with us in a 35-hour week to allow more leisure and a better work-life balance. Training and development: We promote your professional development and offer regular training and further training - also in our own K+N Academy. Teamcommitment: We have a collegial and supportive working environment in which teamwork is raised. Attractive remuneration: We offer a collectively regulated, competitive remuneration with special company payments and other financial incentives. Health care: Your health is our heart. Therefore we offer you various health services, such as discounted massages, free admission to the swimming pool and a EGYM Wellpass membership. Other Benefits: Join our regular team events and corporate events and strengthen our company's cohesion or meet your colleagues for lunch at our in-house canteen. JOBV1_EN