Team Leader KSC Outbound also part-time (m/f/d)

You are responsible for the professional and disciplinary leadership and further development of the team You organize the day-to-day business, coordinate the deployment planning, are professional contact persons for your team and support in the introduction of technology and new processes You convey specialist topics to the team in a comprehensible manner and coordinate cooperation with other areas You take over the control of outbound activities, earnings management and quality assurance in the team You accompany your team in the digital support of our customers, from the processing of service requests to advice with credit decisions in the defined framework of competence You actively contribute to the further development of our KSC in the direction of a modern support and advisory centre with

You have completed your training as a banking businesswoman (m/w/d) and you have qualified further education, e.g. as a savings bank specialist or comparable You ideally bring experience in customer consulting and credit processing and can also transfer your expertise to your team in these topics You convince through communication and organizational strength as well as high self-initiative, responsibility and quality awareness You work team-oriented and promote constructive cooperation with other teams and disciplines You have good knowledge in MS Office and in dealing with core banking systems and work quickly into new IT applications First leadership experience as well as knowledge in customer care and credit processing completes your profile

Demanding and varied activities in a successful company Targeted development measures and training opportunities An indefinite employment with attractive, collectively regulated remuneration, an out-of-tariff variable salary component and occupational pension provision Compatibility of leisure and work, e.g. through flexible working time models, mobile work, 32 days of vacation, time value account further benefits: e.g. Jobticket, JobRad Leasing, Occupational Health Management, Occupational Sports, Special Employee Conditions