IT Expert Delivery Vendor Management (m/w/d)

As an IT system house of the Bundeswehr and IT service provider of the Bundeswehr, we offer comprehensive IT services from a single source. With over 7,000 employees, we are among the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who want to share their passion with us, looking for challenging IT challenges and want to shape Germany's IT. Take care of our country's digital sustainability together with us. Projektmanagement (m/w/d) from now on and in full time in Bonn or Munich. The department is the gateway for all supply requests and implementation orders to the performance-providing units of the entire delivery organization of the company. We take over the control of the delivery of services and provide a uniform view of complex topics of delivery. When external partners are added to the service, this is the responsibility of Delivery Vendor Management (DVM) for complex projects. The DVM is responsible for carrying out all procurement processes. In close cooperation with the departments, the customer projects will be accompanied and implemented in accordance with the deadlines and obligations. The DVM team takes over not only the general contractorship for dedicated topics, but is also responsible for the procurement, integration into its own process and tool landscape, as well as the professional management of the respective external partners.

Creation and processing of complex services including Taking responsibility as a responsible body

Control of external service providers and integration of supplier services into the business processes of BWI and other stakeholders on the customer side

Support in ensuring the provision of contractually secured services in the framework of projects and contracts and its follow-up with regard to quality, costs and time

coordination of customer requirements with the entire project team as well as implementation and professional support of these requirements

Reporting, communication and coordination of project results and details with the customer and the departments

Successfully completed economic studies at least. two years of professional experience or comparable training with at least five years of professional experience

Professional experience in customer delivery management or procurement management, ideally in public hands and/or in terms of IT services

Good knowledge of ITSM processes and their implementation Very good communicative knowledge in dealing with customers, safe occurrence and strong customer orientation High cost and quality awareness

German language skills in word and writing

Long-term safe workplace Exciting and varied tasks in an innovative and significant environment Various internal and external training opportunities as well as individual career models Trust work time - mobile work and flexible working time models are possible depending on the task area Attractive compensation package and numerous attractive employee benefits Employer-funded and awarded occupational pension schemes JOBV1_EN