Computer-Centrum Nord GmbH | Germany | 23xxx Lübeck | Permanent position | Full time / Home office | Published since: 18.02.2026 on stepstone.de
Application Consultant ERP / 2nd Level Support (m/f/d)
With 150 employees, we, the Service-Bund Zentrale, with locations in Lübeck and Hamburg, take over a variety of comprehensive tasks for the Service-Bund Group. This combination of 30 medium-sized food wholesalers supplies more than 5,500 employees from gastronomy, hotel industry and community service with an innovative food and non-food range. For over 50 years, we have been successfully active in the market and are constantly developing. This is achieved through close cooperation with all the companies in the group, which is characterised by strong cohesion and a family atmosphere. Become a part of it and move with us more than food! The Service-Bund Group uses diverse and professional IT solutions such as ERP, CRM, Intranet, Webshop, Warehouse Disposition Systems, Cash Systems, BI Systems, Driving Assistance Systems, Pick-by-Voice Solutions and much more. Computer-Centrum Nord GmbH, a wholly owned subsidiary of the Service-Bundes, is responsible for IT development and operation of IT solutions from the Service-Bund. Support takes place via four IT teams – from IT infrastructure to process and project management, software development to application support. To strengthen our IT department application consulting, we are looking for a full-time at the Lübeck site: Application Consultant D365 / 2nd-Level-Support (m/w/d)
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Your tasks • Your profile • What we offer
Federally support our large-scale grocery shops by phone and email in all matters relating to our group-wide ERP food solution based on MS Dynamics AX / D365FO as well as all webshops and network infrastructure Recording and classification of malfunctions and service requests by phone, mail or via the Ticketing System (TOPdesk Service Management) Independent and common solution of problems arising for our customers from the use of their software and their documentation deriving concrete action with the customer and/or the developers Ensuring predefined quality standards and solution rates
Studies, for example, in computer science and/or completed vocational training in the IT or IT-related field or corresponding professional experience, for example in the areas of support, application advice or software development General IT and process understanding and pronounced ability to solve problems (ideally in sales and/or finance) Knowledge MS Dynamics AX 2009 / D365FO as well as knowledge in IT service management (ITSM) platform, e.g. TOPdesk are advantageous, but no basic requirement High service orientation and systematic and self-responsible operation Very good team and communication skills as well as fun dealing with people Very good German and good English skills
Family operating climate Valuable handling Long-term perspectives Motivating team work Structured incorporation Responsive tasks High self-responsibility Mobile work Modern infrastructure Private training academy Continuous training Occupational pension Bike leasing Employee events Free parking
Location
 | Computer-Centrum Nord GmbH | |
| 23554 Lübeck | ||
| Germany |
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