ALH Gruppe | Germany | 70xxx Stuttgart-Degerloch | Temporary contract | Full time / Home office | Published since: 14.07.2026 on stepstone.de
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Your tasks • Your profile • What we offer
As an experienced insurance and financial services company, we have been combining growth with tradition since 1819. Around 3,200 employees ensure that our customers are well secured and receive an excellent service. A working environment full of openness, team spirit and restraint awaits you with us. Together with you, we form a strong team from our individual competencies: the ALH Group. Learn more about us as an employer. In contract management and the underlying processes, we also place the highest value on service and quality. Do you want to rethink the quality management in the contract area and to align it with customer and future oriented strategy? Then we're looking for you! Strengthen our team Feedback Management and Quality Assurance in the Team Contract Policy Issues at the Stuttgart location.
Systematic collection and processing of customer complaints and individual requests Creating analyses and reporting to demonstrate potential for improvement around contract management Conducting quality testing and defining quality standards Participation in building and developing complaint and quality management in the contract area Working in interdisciplinary projects and working groups Presentation of workshops and training
Complete business studies – preferably with a focus on insurance – or a comparable qualification with corresponding experience Remarkable: first professional practice in the context of a (sick) insurance Good knowledge of insurance supervision and insurance contract law and knowledge of civil law Embossed customer-oriented thinking and action combined with high conflict resolution potential Ability to analyze problems and make decisions Comprehensive communication capability – you can work and present complex issues in a comprehensible and targeted manner
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. And much more: Learn more about our Benefits
Location
 | ALH Gruppe | |
| 61440 Stuttgart-Degerloch | ||
| Germany |
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