EPflex Feinwerktechnik GmbH | Germany | 7xxx Dettingen | Permanent position | Full time / Home office | Published since: 29.04.2026 on stepstone.de
Complaint Manager (m/f/d)
EPflex develops and produces high-tech instruments for minimally invasive medicine worldwide. As a second-generation medium-sized family business, we are among the pioneers of our industry with numerous patents and innovations. Our mission is to move the limits of minimally invasive medicine more and more and to enable patients to make shorter interventions, less pain and faster healing. We live this - with heart blood, team spirit and passion! !
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Your tasks • Your profile • What we offer
Collection and processing of complaints including internal and external communication Optimizing internal processes to increase efficiency and reduce error costs Implementation of fault and cause analyses Defining, implementing and tracking measures for error correction Creation of trend analyses and evaluations for management assessment Support for audits in the field of complaints Support of the Data Protection Coordinator for the Monitoring of Privacy Policy and the Implementation of Data Protection Measures
Successfully completed studies with technical or medical background or comparable training (e.g. further education to the state-tested technician) Knowledge of quality management (ISO 13485), especially with regard to the area of responsibility, is desirable Experience in handling customers is beneficial Enforcement, integrity and communication and team capability Good technical product understanding Very good English skills in word and writing
Unlimited employment contract in a crisis-proof industry Slide-time work and the possibility of mobile work Financial support for further education Benefits to the asset-effective benefits Intensive training & annual employee talks Flat hierarchies in a family-run company Modern office concept with ergonomic workstations JobBike leasing and attractive employee discount Employee and corporate events Sports activities and cooperation with Fitnessstudio
We look forward to your application, specifying your salary presentation and your earliest possible entry date. .
Location
 | EPflex Feinwerktechnik GmbH | |
| Im Schwöllbogen 24, 72581 Dettingen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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