Account Manager - Communication & Digitization (m/f/d)

We connect digitization with communication and create solutions that work. With our modular portfolio of cloud and deep industry understanding, we support companies in trade, industry and healthcare to achieve their goals. As a well-established owner-managed company with flat hierarchy, clear targets and steady growth, we rely on an appraisal approach, real involvement in decision-making processes (board structure) and continuous development. Our vision: To be the preferred partner for digitalization with a focus on communication in the DACH region – specializing in trade, industry and healthcare. Account Manager (m/d) – Communication & Digitalization Location: Munich Job: Full-time Start: immediately Travel percentage: 20–40 % How we work at digicom)) and what you know is whether it fits you We do not have the effect of job titles, staging or group structures. But through substance in conversation, clear decisions and real responsibility in the team. You'll fit us if you... Effect before technique Technology is a tool – what is the real added value for the customer? Clear and sovereign communication Without show, without Buzzword-Bingo – for that with tranquility, substance and liability. Responsibility not to continue, but to take We work roll-based, closely toothed and binding. With us there is no “that is not my area”. No saying We're not chasing every opportunity. Relevance and sense are about activity. proximity to customer reality We don't work out of the ivory tower. There are real conversations, real tensions, real decisions. Defining development on impact – not on title We develop people who show effect – not those who demand the loudest. If you recognize yourself in it, you're right with us.

As an Account Manager, you strategically accompany our customers (accounts), develop relationships with decision-makers and build accounts sustainably. You combine operational insights with strategic measures, introduce yourself as a leader in an account team and create the basis for future growth together with the customer support team. Your tasks Strategic Account Development: Develop long-term, individual strategies for support, binding and expansion – focusing on sustainability, business development and achievement. Relationship management on C‐Level: Building and maintaining relationships with decision-makers, including regular strategic coordination. Connecting strategically: Ensure continuous information flow – close cooperation with the customer support team. Target & Potential Control: Revenue targets monitor, analyze customer needs & market requirements, derive measures to achieve targets. Cross- & Upselling: Identify and expand business opportunities for existing customers. Board & Huddles: opportunity and account development boards (Huddles) convene, coordinate and guide; introduce and implement strategic findings in the value board. negotiate & conclude: negotiate offers in accordance with strategic objectives; keep in mind long-term potentials. Customer satisfaction: perform analyses, derive improvement measures, ensure strategic customer requirements. Workshops: Strategic customer development workshops plan and moderate; integrate relevant stakeholders internally. Active customer support & Acquise: Editing our target industries in a targeted manner; Develop the market strategically.

experience in account management, key account management or technical sales; Project management experience of advantage. IT competence: knowledge found in the IT environment (e.g. UCC, networks, cloud, security, collaboration); rapid understanding of complex, modular solutions. Communication: Very good German knowledge (min. C1), good English knowledge of advantage. Operation: Own responsibility, structured, solution-oriented – with clear Owner mentality. Mobility: readiness to travel as part of customer support, 20-40% of working time Results focus: Safe in negotiating, forecasting, target management and dealing with stakeholders. OPTIONAL: Specific industry or technology knowledge, in retail/industry or healthcare

Valuable handling & flat hierarchy – owner-managed with direct decision paths. Real integration: You are integrated into our board structure and actively shape decisions. Leader function in the Account Team: Responsibility, visibility and design space. Focus on communication & digitalization in trade, industry, healthcare. Strong growth: Clear strategy and modular portfolio. Top portfolio: products from world market leaders – intelligently complemented by own developments. Flexible work: Flexible working hours & mobile work possible. Development: Continuous training and development opportunities. Private use and modern work equipment. Modern office space with good location and parking for focused work and creative exchange. Remuneration: via industry average with commission or variable shares. Additional Benefits: optional Job Wheel, Food Grant, Team Events, Occupational Pension Care. .