0Telephone customer advisor freenet AG Customer Loyalty Inbound / Outbound (m/f/d)
KiKxxl GmbH | Germany | 44793 Bochum | Published since: 05.11.2026 on stepstone.de

Telephone customer advisor freenet AG Customer Loyalty Inbound / Outbound (m/f/d)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


At a wavelength with our customers, our approximately 3.333 employees are employed in our Contact Center locations Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen and Bottrop, which have been owner-managed since 1999. We not only find the right sound for companies such as vodafone and freenet AG, but also maintain a short wire to our employees. The award "Best Employers 2025" ensures good and long-term connections. .

Your tasks • Your profile • What we offer

Professional processing of all incoming customer requests by telephone Competent customer support with focus on contract extension Information on the products and tariffs of the client Increasing customer satisfaction through solution-oriented consultation of enquiries

You are convincing and can inspire people customer-oriented You are open to new challenges and have basic PC skills You are ambitious and want to determine your salary with top commissions yourself You convince with a secure communication and expressiveness in word and writing in German

Your salary Your merit options are between 2,400,- Euro and 3,600,- Euro/month (basic remuneration + upward open commission) Details about a bonus at KIKXXL under What work with us A flexible working time from Monday to Friday between 09:00 and 20:00 and two Saturdays between 09:00 and 14:30 An additional bonus system and employee benefits A certified, comprehensive training program An excellent working climate A safe workplace and a varied activity with attractive career and development opportunities Our Benefits Food aid Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KIKXXL enters into a value-assuring and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and mental abilities, religion and worldview, sexual orientation and social origin. Recognition and promotion of diverse potentials create economic benefits for our

Location

ava KiKxxl GmbH
44793  Bochum
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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