Working Student Content Management (m/f/d)

Location: 51063 Köln | Contract type: part-time, terminated | Start: from now on I Job-ID: 959892

What we plan together: You are convinced that customer service is a differentiation feature in the competition? You always have one or the client: in focus and align your actions with your needs? Do you want to actively shape and transform disagreements into a positive customer experience? Then you're right with us! We're looking forward to you! As a team, we inspire customers: in our markets (REWE and PENNY) as well as our four online services. You can expect exciting challenges in a dynamic trading company with plenty of space for active design in your area.

What you do with us: You have everything in mind: You actively support us in the collection and documentation of our core operational processes in the customer service.

You take responsibility: You develop independently targeted knowledge articles based on process descriptions and training documents.

You help us get better: you support us in process optimization and further development of the Process & Knowledge Management area.

What convinces us: First of all your personality: You have a high degree of responsibility and care.

You are enrolled in any degree program.

Your joy in dealing with language and writing brings you good writing and documentation skills in German.

First experiences with documentation activities are of advantage.

You are a creative mind that likes to analyze and interpret to find good solutions.

Good knowledge of the current MS Office products complete your profile.

What we offer: REWE Group, one of Europe's largest trading and tourism companies, offers unique conditions for those who want to move. Discover a living employer that gives you confidence, free spaces for design and promotes innovation and fresh ideas through flexible structures. Those who work with us and move a lot can also expect a lot: Attractive remuneration as well as discounted food. Flexible working time without core times. Employee discount – 5% purchase discount at REWE and PENNY as well as further discounts at the toom construction market and at DERTOUR Group. A comprehensive health and sports offer. Networked: REWE Group’s enterprise-wide networks, such as our LGBTIQ network “DITO – different together” and the women’s network “f.ernetzt” for the exchange of career and personal development. A complete integration into the teams and the respective workflows, the takeover of responsible tasks and the learning of and with professional colleagues. Possible cooperation for final work (depending on the needs of the respective department). Career entry: admission to the “future steps” binding program with exclusive events and talent pool.

For more information, see jobs.rewe-group.com.

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We stress that all people - regardless of gender/sex identity, ethnic origin and nationality, social origin, religion/worldview, physical and mental abilities, age as well as sexual orientation or other individual features - are equally welcome. .