Sales coach with a telephony focus (m/f/d)

You independently conduct sales phone calls with customers an online bank and advise them on appropriate products and services. You recognize distributive potentials in conversation and use these sovereign, binding and service-oriented. You actively participate in the achievement of sales goals and bring your practical experience directly into the further development of the team. You accompany colleagues in the telephone sales through individual coaching, interview guidance and constructive feedback. You develop and carry out trainings on sales communication, conversation management, immigration treatment, final orientation and customer orientation. You analyze conversations, identify development fields and guide practical training and coaching measures. You support new colleagues when entering the telephone sales work and help them build security and routine. You work closely with executives, contractors and internal interfaces to continuously improve sales quality and performance. You document coaching and training measures comprehensible and support in deriving further development measures. You support team management and take over here if necessary. Tasks in holiday periods.

You have experience in sales training and coaching – or a strong sales background and desire to pass on your knowledge. You understand how to work in the telephone sales (outbound) and the dynamics in the call/service environment. You have experience in the care, training and coaching of employees with sales tasks, ideally in the banking sector or financial services. You can explain, structure and take people with you – even if it gets hectic and gives direct, value-adding feedback and stay clear. You give direct, valuable feedback and stay clear. You work data- and practice-oriented: you see what works in conversation – and make it reproducible. You control German in word and writing (at least level C2) and will certainly appear on the phone. You can provide a perfect guide.

Teampirit: A collegial and value-adding teamwork Onboarding: Extensive integration concept and a:e Mentor:in the first twelve months. Flexibility: Hybrid working and framework conditions that support your work-life integration. Responsibility: An activity with a lot of space for your own ideas and initiative. Extras: employee discounts, events and promotions (e.g. Christmas tree in December, food trucks etc.) Security: permanent employment contract. Recreation: 30 days per calendar year. Remuneration: annual gross salary from € 35,000. Dynamics: Flat hierarchies and fast decision paths. Variety: cooperation with renowned clients. .