Working Student Customer Service - Telephony (m/f/d)

The LBS NordOst is the savings bank of the savings banks in the federal states of Brandenburg, Hamburg, Mecklenburg-Vorpommern, Saxony, Saxony-Anhalt and Schleswig-Holstein. As a land saving fund, we have the goal of fulfilling our customers the dream of their own four walls. Our more than 700 colleagues in the indoor and outdoor services work closely with the savings banks on site at the three locations of Potsdam, Hamburg and Kiel and provide comprehensive and understandable advice on building, living and financing. For every customer request we offer individually suitable construction and financing offers. At the next time, ideally from 15.03.2026, we are looking for our location in Potsdam in the area of sales management, limited to 31.12.2026,

Projektmanager (m/w/d) Your responsibility: Telephone appointment with Sparkassen customers inform customers about the added value of construction Complete processing of guided phone calls in the system Correspondence with customers or interested parties (date confirmation etc.)

Your know-how: You are currently in an ongoing university or university degree and want to gain practical experience in addition to your studies Ideally, you have already gained experience in the telephone customer address, customer service, sales or call center You also remain focused and professional in multiple conversations You are happy to work in the team, exchange actively with colleagues: You go open to people, have fun talking and create a pleasant conversation atmosphere quickly You can express yourself very well orally, listen actively and conduct conversations structured and targeted You are open to feedback, want to continuously develop and actively work on your communicative and professional skills

Our offer: We help you to acquire the necessary knowledge. Your working time is flexible in coordination with us. Your performance deserves recognition. For this reason, we pay a reasonable and efficient remuneration for your maximum 20-hour week. In addition to your salary, you will receive assets-effective services from us. A possible investment form for this is a building-saving contract – benefit from the home advantage – we will give you the otherwise usual closing fee. Work where other holidays make. Our location is easily accessible by public transport. Enjoy the view of the Templin Lake during your break and enjoy a small walk right on the shore. For your daily meals at the site, you are served in our restaurant. Additional Goodie: Top brands with exclusive price advantage of up to 30% on property and events thanks to the discount online portal for “Sparkassen Employee Purchasing”.

Did we awaken your interest? We look forward to your meaningful application via the online application portal, specifying your earliest possible entry date. Questions in advance will be answered by Alexander Brandenburg (Personnel Division) at 0331 -9692269.

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