Transdev Vertrieb GmbH | Germany | 72xxx Balingen, Albstadt | Permanent position | Full time | Published since: 16.09.2026 on stepstone.de
Customer advisor with stand-in function - Baden-Württemberg Southeast region full-time (m/f/d)
Transdev GmbH, based in Berlin, is the largest private mobility provider in Germany with around 8,700 employees and a turnover of around 1.5 billion euros. With our modern vehicles, our subsidiaries in the railway and bus sector bring about 220 million passengers a year safely and comfortably to their destination. In addition, Transdev in Germany is the second largest service provider in the distribution of tickets and organizes individual mobility offers adapted to the customer. Transdev in Germany is part of the global Transdev Group, one of the leading international mobility service providers based in Paris with more than 105,000 employees in 19 countries and the shareholders of the owner-managed RETHMANN Group (66%) and the Caisse des Dépôts (34%).
We are looking for our personalised sales outlets in the Baden-Württemberg region Southeast from Tübingen to Lake Constance at the closest possible time Account Manager (m/w/d) We are looking for dedicated people who have the pleasure of customer contact. If you are still passionate about public transport, you are right with us. We appreciate teamwork and look forward to moving something together with you! !
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Your tasks • Your profile • What we offer
You advise the customers personally in all tariff and service questions and sell tickets You accept service-related customer requests based on service, collect them administratively and tax them up to final processing Consumption and forwarding of requests for time cards (Abos) and travel declarations Receipt and administration of complaints and finds and requests also belongs to your area of responsibility You share tariff and timetable information You assist the local team in the preparation of (sales) statistics, as well as in software quality tests and various administrative tasks, e.g. organisation of internal service travel Places of use range from Tübingen to Friedrichshafen, you can reach them with your company car (neutral car is provided, also for private use)
Senior Account Manager (m/w/d) Knowledge of conflict resolution Structured and independent operation Very good language skills in German in word and writing and desirable English Maximum flexibility in service planning as well as willingness to interchange and work on weekends You own a class B license Impressed service orientation and time flexibility and willingness to participate in regular training Routine handling of MS Office applications Ideally you live in Albstadt/Balingen to reach our 13 locations centrally
Occupational pension Corporate Benefits Services A challenging and responsible area of responsibility A safe workplace Development and training programmes Working hours fixed Jobrad Partnership working climate Pep Express EAP - external support in different situations Cars
Did we awaken your interest? We want to meet you! Send us your meaningful application documents incl. Writing and your payroll. .
Contact
 | Transdev Vertrieb GmbH | |
| Reigate & Banstead Platz 1, 52249 Balingen, Albstadt | ||
| Germany |
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