Senior Associate, Labor & Employee Relations

Do you believe in quality, service and team spirit? Then implement values together with us. Make a difference as a Senior Associate, Laboratory & Employee Relations West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2020 sales of $2.14 billion reflect the daily use of approximately 112 million of its components and devices which are designed to improve the delivery of healthcare to patients around the world. Location: North Rhine-Westphalia, DE Department: Human Resources This is a 1 year fixed term contract. This is a hybrid position request the team member to be onsite a minimum of 3 days per week. Job Summary The Senior Associate, Labor & Employee Relations performs audits to ensure compliance with laws and company policies and culture, identify areas for improvement and provide expert advice on employee conduct and HR policies to reduce legal risks and foster a positive work environment. You therefore conduct investigations into workplace issues like harassment, discrimination, and policy violations, gathering facts through interviews and document analysis to produce reports with recommendations. You ensure the company maintains a positive and productive work environment aligned with our organizational values and objectives in both unionized and nonunionized settings. You support the design and delivery of labor and employee relations strategies and initiatives.

Day-to-day collaboration with the works council and collective work agreements Conduct site and documentation audits for compliance with HR policies and legal requirements Stay informed on federal, state, and local employment laws to ensure best practices Provide expert advice to HR, managers, and leaders on employee relations and disciplinary actions Collaborate with Legal and Compliance departments for consistent case handling Identify and implement improvements in employee relations processes, policies and tools Develop and facilitate training programs on employee relations and conflict resolution for employees and managers Investigate harassment, discrimination, retaliation, ethics violations, and other policy breaches by gathering evidence through interviews and document reviews Prepare comprehensive reports with factual findings and actionable recommendations Maintain accurate and confidential records of investigative activities for effective case tracking Analyze case data to identify trends, inform policy updates, and create proactive strategies

Bachelor's degree in human resources or a related field and / or five years of directly related experience, or equivalent combination of education and experience Minimum of 5 years of relevant experience human resources in a global organization Fluent in English and German

Internationality – As an American company, we live a global cooperation within international structures Philanthropy – We value an appreciative and friendly work environment as well as flat hierarchies Market-appropriate remuneration – We offer an attractive, market-oriented remuneration, including company social benefits and purchasing benefits Social engagement – We support local aid organizations through various actions organized by our employees Diversity – We at West value the wide range of our employees who make up our company Safety – Occupational safety is our highest priority; we offer secure jobs in a sustainable industry Development opportunities – Our employees benefit from an extensive range of trainings as well as from a constant and targeted employee development Family-friendly culture – We attach great importance to reconciling private life and work; flexible working hours are a matter of course for us