Henrichsen AG | Germany | 94xxx Straubing | Permanent position | Full time / Home office | Published since: 29.07.2026 on stepstone.de
Service Consultant (m/f/d)
Service Consultant (m/w/d) Full time 94315 Straubing, Germany With professional experience 29.07.26 We are looking for support for our H4easy team at Straubing - also home office possible! What tasks await Planning, organizing and coordinating service tasks (Managed) service tasks (e.g. system check, monitoring, patch installations) to perform the stability and performance of customer systems ...
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Service Consultant (m/w/d) Full time 94315 Straubing, Germany With professional experience 29.07.26 We are looking for support for our H4easy team at Straubing - also home office possible! What tasks await Planning, organizing and coordinating service tasks (Managed) service tasks (e.g. system check, monitoring, patch installations) to ensure the stability and performance of customer systems Create documentation and perform quality assurance within the framework of service processes Developing new services, developing and optimizing existing services (automatization and AI) Support our customers by phone and process support requests within 2nd level support Develop customer-specific requirements and integrate them into existing ECM solutions, in particular based on EASY Software AG and in the classification and document recognition (OCR) field
How to convince us (m/w/d) or a study of (economic) informatics – also a comparable qualification First practical experiences in IT service or IT project management are advantageous Basic knowledge of how to use databases such as Microsoft SQL Server, MySQL or Oracle Basic technical knowledge in Microsoft environment (e.g. Windows Server, Active Directory) First experiences with ECM systems – in particular EASY Software AG – or with text recognition software (OCR) – are advantageous Knowledge in ITIL or the willingness to work in ITIL processes complete their profile A structured, solution-oriented way of working and enjoying mastering technical challenges together with customers Good knowledge of German and English as well as fun communication in the team and with customers
What we offer Experienced team spirit and cohesion in a successful working environment A successfully established product and solution portfolio for years An individualized incorporation and the possibility of introducing your own ideas A flexible working time model based on trust and mobile work with appropriate technical equipment Active promotion and development of your skills through IT and non-IT training
We look forward to your application via the application form on our career page! Apply online
Location
 | Henrichsen AG | |
| 94315 Straubing | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad