Commercial clerk for our studio department (m/f/d)

About us Founded in 1954, Thomann is today the largest consignor of instruments and music equipment in the world and is one of the largest e-commerce companies in Germany. The webshop thomann.de is at the heart of our thinking and action. Whether beginners or internationally acclaimed musicians, our more than 1800 employees from over 55 nations have the goal of fulfilling every claim of our 18 million customers. The range currently includes more than 110,000 products. From instruments and notes to event and lighting technology, from the most internationally known brands to our 30 Thomann own brands. Thomann Campus In stairndorf near Bamberg there is not only Europe's largest shipping warehouse, but also Europe's largest music house: a musician paradise of more than 10,000 square meters in the future for testing, discovering or simply letting inspiration. Also on campus is our service center. In the specialist service and the specialized workshops, around 170 employees take care of maintenance, maintenance and repair of defective products.

Account Manager (m/w/d) Location: Burgebrach-Treppendorf Type: Full time You like to contribute to the success of a team without always having to stand in the spotlight because you know how important a good backstage crew is? Then you could be the right choice for us. We continue to grow and look for you as a backup in the Studio & Synthesizer department at the next possible date. Share your enthusiasm and know-how daily with our customers!

We inspire and enable people to speak music, everywhere. And we want that with you. Your tasks are as demanding as possible: You support our specialist team in sales for organizational, administrative and operational tasks Through your careful work, you make sure that our customers have an excellent shopping and service experience and thus contribute directly to high customer satisfaction You create offers, sales documents, reports and logs and manage them accordingly Customer requests and special requests from our customers are processed as well as tenders and orders For the sale of EDU software, you take care of the verification of the corresponding subscription rights You act as an interface between our sales department and our purchasing and product management

With us, your knowledge, your talent and your ideas find the right stage. You should bring the following: You already have well-founded professional experience in retail and a good portion of customer orientation Basic understanding of customer service practices and sales principles is already available to you You have a friendly, helpful and dedicated personality and are communicative and empathic German and English at a negotiated level you master in word and writing

Look at what else we can offer besides the best colleagues in the world: Business with emotions 30 days Flexible working hours and the possibility to work partially from home Attractive and performance-oriented remuneration with Christmas money as well as company pensions Pleasant operating climate with flat hierarchies Modernly equipped workplace far away from city noise and traffic jams Free English lessons Corporate Benefits and Employee Discount Canteen with changing freshly prepared dishes Fully equipped sample room Modern, in-house gym for free use JobRad offer Free use of e-load parking for employees