davero dialog GmbH | Germany | 91xxx Erlangen | Permanent position | Part time - flexible / Full time / Home office | Published since: 02.02.2026 on stepstone.de
Customer advisor for a direct bank from 01.04.2026
Are you looking for an exciting task in the banking sector? Then come to us! You work on behalf of a well-known direct bank belonging to the brand of a French big bank. Your task is to process existing customer requests – mainly from private customers – and the friendly welcome new customer on the phone. With us you are the voice at the other end of the line: you answer all requests from the direct bank customers – both by phone and in writing. Themes such as payment transactions, accounts and account management as well as PIN/TAN administration are your daily tasks. In addition, you are open-minded and will be delighted to be active on customers and inform them about the attractive services and offers of the direct bank. Bring your enthusiasm and become part of our team! We look forward to your application! !
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Your tasks • Your profile • What we offer
You answer all telephone and written requests from the direct bank customers. Content of the enquiries you process include payment transactions, accounts & account management and PIN/TAN administration. You are called new customers: welcome by phone and if necessary inform new and existing customers: active about attractive services and offers from the direct bank.
You master German in Word and Writing (Mother language or level C2) You can provide a perfect guide. Ideally, you have experience with a work in the layer model. You bring an affinity for finance/banking. You are very good at PC and have experience with complex software systems. You are multitasking and complex facts are a welcome change for you. For you, it is self-evident to adhere precisely to the client's guidelines and its own area of competence.
Unlimited employment contract For a 40-hour week from 30,000 euros annual salary Mainly work from home from 3. Month possible Professional integration and further development Good work-life balance through working hours by predictive layer planning Flexible layer planning 2 months in advance, individual wishes we try to take into account Pleasant working atmosphere in a dynamic, motivated team that likes to support each other Discounts, events and promotions for employees, such as your Christmas tree given in December, food truck visit and much more
Location
 | davero dialog GmbH | |
| 91058 Erlangen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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