Your passion is the connection of innovative approaches and efficient processes to raise customer satisfaction around logistics and customer service to a new level? You want to bring the mountain friends forward together as companies and shape the next steps in our growth? As Vice President Operations, the exciting task is to strategically align the two areas, to accompany the implementation, to develop best practices and to find new creative solutions together with your team. This will guarantee you the highest customer satisfaction in the future. We look forward to meeting you! Bergfreunde was founded in 2006 with the mission to connect and inspire people with the passion for the outside. Today we are one of the largest outdoor online retailers in Europe with more than 700 employees:inside. Our values form our compass: with passion. Great goals dare. Together. Respectful. We're packing. Our potential and ambitions are great: we want to continue our growth - are you there?

You're expecting As Vice President Operations, you are responsible for the long-term orientation, ongoing development and output of the logistics and customer service operations. In doing so, you will ensure a customer-oriented and efficient execution of all operational processes. You are responsible for the strategic orientation of the Operations division to achieve the corporate strategy - and you are responsible for coordinated, interlinked department strategies and their continuous development. In the long term, you align the operations business with the strategic goals by opting for organization, personnel, processes and technology. You initiate and prioritize projects to achieve business and department goals and accompany their implementation. You are responsible for the achievement of the Operations division. Ensure that budgets and resources are available and within the framework and rely on a pragmatic approach. As a leader, you increase the performance, motivation and satisfaction of your teams and promote the long-term development of your executives. As a member of the Executive Team, you will always have a look at the entire company as well as your department goals and ensure efficient cooperation to achieve the corporate goals. Proactively, you set internal and external aides, plead networks and represent the company as a model to promote a strong, positive corporate culture.

You bring relevant management and leadership experience as well as a deep understanding of issues within the business unit. You have relevant experience and successes in strategic and strategic-conceptual work and are sure to navigate between strategy and implementation. Your action is characterized by an entrepreneurial, analytical, systemic and solution-oriented thinking and hand-on mentality. You have experience in indirect leadership, communicate clearly and transparently and understand how to promote a positive and productive corporate culture. In combination with other executives, you are committed to cross-departmental goals and show the necessary flexibility to restore your own interests in favor of joint success. You speak English and German fluently and bring the willingness to be on site 2-3 days a week in church intelligence.

So you should start with us With us you are part of a motivated team that supports and exchanges across the various departments. This also awaits you with us: Flexible work: flexible working hours, mobile work, workation (EWR + Switzerland), 30 days Mobility: Jobticket, immediate proximity to the railway station, Jobrad, Bicycle sheds & Showers Events: After-Work, Hiking Days, Team Events, Joint Mountain Friends Celebrations Health: Yoga classes, fitness room, health and sustainability weeks, sports groups Development: Strength orientation, open and value-adding corporate culture with many design options, language courses, training certificate, certified IHK Business Manager, internal management program, coaching Goodies: Shop discount, sale of B-Ware, occupational retirement JOBV1_EN