freenet DLS GmbH | Germany | 22xxx Hamburg | Permanent position | Full time / Home office | Published since: 15.07.2026 on stepstone.de
Project Manager Telemarketing (m/f/d)
freenet offers an extensive portfolio of mobile, Internet and TV entertainment. Online as well as in around 520 own shops, every customer gets the ideal solution for his digital life. We advise Germany personally, independently and individually. For our Hamburg location we are looking for active support in full time: Projektmanager Telemarketing (m/d) THE WORK The Telemarketing team is the strongest sales channel in the areas of contract extension and customer recovery. With our long-term external sales partners we live a partnership and successful cooperation. Our core competence is communication – and since it works best face to face, we are regularly on site to continuously develop our business. The Telemarketing team has its base in Hamburg and is passionate about the five working worlds (flexibility, agile work, responsibility, trust and future) of the freenet Group. .
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Your tasks • Your profile • What we offer
Your tasks include the selection and negotiation with our telemarketing agencies. As a central contact person, you also take care of these service providers The planning, implementation and optimization of telemarketing campaigns as well as the development of new marketing approaches in cooperation with adjacent departments and outsourcing agencies are your responsibility As a contact person, you are available for questions about process design and process support and take the responsibility for the results for projects and campaigns The agreed goals and quality standards in the field of Silent Monitoring, Training and Coaching are constantly in sight and guarantee their compliance You determine training needs and coordinate suitable training measures
You have a degree in economics studies, ideally focusing on marketing and distribution, or comparable training Multiannual experience in the control of external service providers Experience in Telemarketing and Direct sales, focusing on sales of products and services via outbound, is advantageous You count on your personal commitment and entrepreneurial thinking and action as well as a reliable and analytical way of working, strong team orientation and strong communication skills You have the courage to pragmatic solutions and desire to try something new
Occupational pension Flexible working hours Development programmes Mobile work Successful participation Modern working environment
Location
 | freenet DLS GmbH | |
| 22297 Hamburg | ||
| Germany |
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