Car Service Advisor (m/f/d)

You want to start your career in our company that combines tradition with modern spirit? We are a growing medium-sized automotive company with nine locations in the Cologne/Bonn and Saarbrücken area. We are all about strong brands like Volvo, Polestar, Jaguar, Land Rover and Ford – and people who want to move together. Service Consultant (m/w/d) – Volvo | Polestar | Ford Location: Cologne-Porz | Entrance: now We continue to grow – and we are looking for you! As a service consultant (m/w/d), you are the face of our car house and the direct contact for our customers. If you live service, like to work in the team and want strong brands like Volvo, Polestar and Ford, you are right with us. What awaits you Safe workplace in an established car house Modern, value-adding working environment with strong team retention Variety of development – professional and personal Tasks that not only demand, but also carry you on Why us? We offer you the real pole position for your professional future. With a professional environment, clear perspectives and a team that keeps you together, you create the foundation for sustainable success – and for your own career path.

Contact person (m / w / d ) for our customers in the service area Coordination of the service area. Implementation of measures and programs for customer support and customer retention. Control and implementation of activities to achieve high customer satisfaction. Create a basic attitude towards customer satisfaction and company success. Vehicle acceptance including the implementation of a dialogue acceptance. Ensuring a complete and professional service experience for our customers. Sales of our services and spare parts and accessories Self-responsibility and business management in the sense of company success.

Car technical training or commercial qualification with corresponding professional experience in the automotive industry or in customer service. Ideally, you have a KFZ master title. Further training for the tested automotive service consultant of advantage (not necessarily) Joy in handling customers personally and on the phone In addition, you have enforcement mechanisms, a safe occurrence and a pronounced communication strength. Customer orientation and team skills. The secure handling of the current MS Office applications and a passenger ticket complete your profile.

A firm place in an established company Varied, independent and exciting activities 6 weeks holiday Regular increases in salary Individual additional benefits A modern workplace A comprehensive introduction Regular training Active shaping Regular feedback talks Occupational pension provision Internal and external events