0Reception & Reservation Staff (m/f/d)
Hotel An der Messe | Germany | 60xxx, 65xxx Frankfurt am Main | Permanent position | Full time | Published since: 27.08.2026 on stepstone.de

Reception & Reservation Staff (m/f/d)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


Villa Westend Hotel an der Messe is a 4-star boutique hotel with 45 rooms in Frankfurt. Our numerous regular customers appreciate the quiet and central location in the west as well as our spacious, individually decorated rooms. In the summer months our garden terrace is particularly popular for breakfast and relaxation.

Type of employment: Full time

Your tasks • Your profile • What we offer

Check-in and check-out of hotel guests Competent acceptance and processing of room reservations Guest care and complaint handling Cash management and control of all booking operations Management of room quotas in the channel management program as well as advice in the popular online booking channels Creation of offers and processing of general correspondence (e-mail, telephone)

Professional experience at reception Embossed guest and service orientation Communication strength, organizational design, flexibility Very good knowledge of German and good English in word and writing. Other foreign language skills are of advantage. Served handling of the office package and ideally with a channel manager program well maintained appearance and safe appearance team-oriented work, loyalty

a varied, over-paid workstation in a great team that is very easily accessible both with the ÖPNV and with the car. .

Location

ava Hotel An der Messe
Frankfurt am Main
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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