Customer Service Employee (m/w/d)

Оccupation: Office clerk

With one of our well-known customers in Denkdorf, this interesting perspective offers itself as part of the transfer of employees with option to take over. This body shall be placed under the transfer of workers.

Customer Service (m/w/d)

Your tasks: • serve as the first contact point for customer requests for orders, order and delivery status, product availability and prices • The independent processing of offers and orders and the support of national and international partners • The entire process is carried out from order collection to delivery and tracking • Customer satisfaction is enhanced by fast and competent solutions of enquiries • It acts as a link between shipping, warehouse, sales, purchasing, technology and customer service • Telephone support for national and international partners is offered. Special projects supported

Your qualifications: • Safe handling of the MS Office package • Experience with the ERP system AS400 is advantageous. • Preferred experience in export processing • Technical understanding is necessary • Basic knowledge of the economy • Complete basic commercial training and 3-5 years of professional experience • Ideally experience in customer support and order processing • Good written and oral communication skills in German and negotiation security in English • Excellent communication skills and a customer-oriented approach, complemented by business understanding • Enthusiasm and persuasiveness • Joy in handling customers • Independent and responsible work is just as important as team skills • Organizational talent, commitment and entrepreneurial thinking complete the profile

• Home Office • A working week of 35 hours • A work contract according to IG Metall • Flexible sliding time controls

With us, your career becomes a personal Walk of Fame – we offer you exciting perspectives in the fields of assistance & secretariat, marketing, sales, HR as well as purchasing & logistics. Click "Apply" now!

We look forward to the application of people who contribute to the diversity of our company.

Joblocations:

73770 Denkdorf, Württemberg, BADEN_WUERTTEMBERG, GERMANY

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