Facility and Hospitality Experience Manager (m/f/d)

Welcome to WISAG

... one of the leading service companies in Germany for the areas: Aviation, Facility and Industry. More than 60,000 employees are in service with us every day.

In the WISAG production service we see ourselves as a partner of the manufacturing industry. Our services include maintenance, logistics, production support, technical cleaning and industrial assembly. We ensure that everything works smoothly in production and industrial plants.

Find out more about WISAG on our website. Projektmanager (m/w/d) Reference number: 411599 You have an eye for detail, high quality standards and the need that everything works perfectly? You love it when a location radiates professionalism, service and quality at the highest level – from the first impression to the smallest detail? Then we're looking for you. For a demanding pharmaceutical and healthcare environment, we are looking for a service-oriented personality with organizational talent, quality awareness and real hands-on mentality. Your mission You are responsible for the holistic management, quality assurance and further development of the Hospitality Experiance and the Facility Services. Together with your team, you will ensure a safe building operation, an immaculate, representative and professional appearance and first-class hospitality and event experiences – both for employees and for guests and international stakeholders. You will see the highest standards of service, cleanliness, external impact and operational excellence. As a Facility & Hospitality Experience Manager, you are a key player for the customer. You conduct, coordinate and develop your teams and ensure that all services are implemented professionally, efficiently and at the highest level of quality. Your tasks with us Central contact for the customer Leadership, control and development of operational teams Implementation of first-class hospitality and event experiences Control of external service providers and service partners Continuous optimization of processes and processes Design and implementation of innovation roadmaps Ensuring excellent service and quality standards Advertising and feedback management

Training or studies in hotel, event or facility management or comparable qualification Mind. 5 years of professional experience in comparable responsibility Experience in hospitality experience as well as in technical and infrastructure facility management Experience in managing operational teams High service orientation and strong quality awareness Organisational strength and hands-on mentality Professional appearance and strong communication skills Structured, pragmatic and solution-oriented mode of operation Very good German and good English skills You are going ahead with a good example and set high standards You recognize optimization potentials before others see them You also keep an overview in dynamic situations You think service-oriented and pack on yourself You want to take responsibility and actively shape it

Responsible position with a lot of design space Attractive remuneration and additional benefits Leisure time: 30 days Career and further education: Various possibilities for development and further education Onboarding: Structured incorporation by experienced colleagues Working environment: company-owned employee app for news and exchange with colleagues Family-friendly support: Benefit from the support program of our KiWIS Foundation – e.g. for help, music education and leisure activities for your children and grandchildren Want a special task? Then we look forward to meeting you. Just send us your resume — straightforward and direct. The fastest way to us leads over the ''Apply'' button.

The WISAG is a signatory to the “Charta of Diversity” and promotes all employees with their diverse skills and talents in an appreciation and without prejudice. All applications – regardless of gender, nationality, cultural and social origin, religion and worldview, disability, age as well as sexual orientation and gender identity – are welcomed. Applications for people with migration background are welcome. We take into account severely disabled persons in accordance with the requirements of SGB IX and, where appropriate, the operational integration agreement.

All personal formulations in this job advertisement must be considered gender-neutral.

We would like to point out that we cannot send back written application folders sent by mail, unfortunately. .