SAP IT Process Owner - IT Change Management (m/f/d)

Location: 51149 Cologne | Contract type: Full time, unlimited | Job ID: 951393

Welcome to the Home of IT

REWE digital is the home for everyone who lives technology. As a partner in Tech, we develop solutions for the entire REWE Group and shape the digital future of trading. In a strong network of SAP experts, you work on central processes that significantly influence the stability, security, compliance and efficiency of the Group. As SAP IT Process Owner – IT Change Management, you ensure that SAP-related changes are implemented in a stable, secure, efficient and audit-proof manner. You are responsible for the end-to-end design, control and continuous improvement of the SAP Change Management Process across all SAP systems. You translate higher-level IT process specifications into SAP-specific workflows, roles, activities and tool implementations and make sure that a uniform process is created – without special routes.

What you do with us

You take over the end-to-end responsibility for the Group-wide SAP Change Management Process and continuously develop it to ensure a secure, efficient and auditable change lifecycle. You define and care the SAP-specific process design (activities, process roles, interfaces, tool selection) and tune it with higher-level IT process specifications (“no Lex SAP”). You create, plead and publish binding process artifacts (e.g. process policy, process instructions, process manual, process map, RACI matrix as well as training and communication documents) and ensure their effectiveness in the organization. You make sure that the SAP Change Process is seamlessly integrated into governance, compliance, ITSM/ITIL and security structures, and that it interacts cleanly with adjacent processes (incident, problem, release, operations). You tune process design and changes in a structured manner with relevant stakeholders (including SAP Basis, IT Operations, Security/InfoSec, Areas, Platform/Product Teams, External Service Providers and SGE Representations) and coordinate the cooperation. You are responsible for ensuring that the change process provides clear criteria and procedures for evaluation, prioritization and releases and their compliance. You tax change bodies, prepare decision-making bases and anchor clear responsibilities and decision-making. You monitor KPIs, SLAs and quality indicators, report regularly for process performance and ensure escalation as well as action control for deviations or process violations. You identify process risks and systemic incompliance (e.g. audit-findings), define and control countermeasures and support the regular effectiveness check of IT controls within the IT IKS. You advance standardization, automation and continuous improvement in change management – based on process analysis, audit results and technological developments.

What we do

First of all, your personality: sense of responsibility, strength of communication and the ability to make clear decisions in complex structures. Multiannual experience in SAP change management or process responsibility in the SAP environment; you know transport, SAP basic processes and the peculiarities of complex SAP landscapes. Deep understanding of IT and SAP processes as well as established frameworks (e.g. ITIL/COBIT) and ability to translate superior requirements into SAP-specific processes. Very good understanding of audit, compliance and internal control requirements as well as experience in dealing with auditors:inside and finding (including sustainable action implementation). expressed methodological skills in process modelling, structured documentation and reporting; you can effectively anchor process standards in the organization. Strong moderation and organizational capabilities as well as change management competence (training, adoption, escalation control). Structured, analytical and solution-oriented mode of operation; you also keep track of many parallel change requests. Very good knowledge of German and English; you communicate safely between technical experts:insides, disciplines and governance functions. Ideally experience from regulated environments (e.g. ISO 27001, KRITIS, Finance).

Benefits

Your life-work integration through flexible working hours, mobile work, 30 days vacation + regional customs days, off-time models (sabbatical, nursing time etc.) and farm kindergarten. More time for you – use the possibility of up to two additional weeks of leisure per year; individually planable, in consultation with your team flexibly redeemable. We're investing in your future. With your annual training budget of about €2,000 you can learn about your individual skills development. So stay curious and collect on our own learning platform, the 'IT Learning Hub', at specialist conferences, in specialist books or in one of many free workshops from our Learning Canvas new input for you and us all. Updates for you at in-house workshops and events, such as the Hackathon and Tech Talks as well as weekly stand-ups, regular Tech All-Hands and Open Door formats. Your design playroom in co-determining your hardware (MacBooks, ThinkPads) and operating system (MacOS, Linux, Windows) - enjoy a modern IT equipment as well as a broad and innovative tech stack. Your impact because you develop applications and services for millions of people - with over 1 billion records daily, over 6 million mobile phones, 32,000 cash registers or in 7,300 markets. Your relaxed work path with the discounted Germany ticket, a job bike and parking right outside the door. Our networks like DITO - different together, SHINE, f.ernetzt, WomEngineers @REWE digital as well as Women's Drive make us a colorful community and support you in your personal development. Benefits of a group for you, e.g. in the form of discounts at REWE, PENNY, toom Baumarkt and DERTOUR Group, a comprehensive healthcare service, a support for your pension in the form of asset-effective services and REWE Pensionskasse, special services such as holiday and Christmas money, etc.

For more information, see rewe-digital.com.

We look forward to your online application with your availability and salary presentation. We cannot send back application documents in paper form.

You have questions about this position (Job ID: 951393)? Then register with our application hotline at 0221 149-7110.

We stress that all people - regardless of gender/sex identity, ethnic origin and nationality, social origin, religion/worldview, physical and mental abilities, age as well as sexual orientation or other individual characteristics - are equally welcome.