0Service Team Leader in Apartment Management (m/f/d)
Bundesanstalt für Immobilienaufgaben | Germany | Deutschland gesamt Berlin | Permanent position | Part time - flexible / Full time / Home office | Published since: 22.05.2026 on stepstone.de

Service Team Leader in Apartment Management (m/f/d)

Branch: Public relations Branch: Public relations


The customer center at the Berlin site currently consists of 4 service teams. The service teams manage an inventory of about 1,300 to 1,500 units. The number of housing units to be managed is increasing, among other things, due to the increased new building in Berlin. For the management of one of these teams and the takeover of housing tasks, we are looking at one:

(Entgeltgruppe 10 TVöD Bund / Besoldungsgruppe A 10 BBesG, Kennung: OSWO1020, Stellen‐ID 1445407) The setting is terminated. The Federal Agency for Real Estate Tasks (BImA) – Institution of Public Law – is one of the largest real estate owners in Germany. The spectrum ranges from residential, industrial and commercial properties to military and former military areas to forestry and agricultural areas. Since 1 September 2020, BImA has been fully responsible for the management and development of its well-established 38,000 apartments. It is managed by strategically significant scattered property as well as large residential areas in fortified urban areas. The division, with housing care, takes care of local and affordable housing for the employees of the federal government, in particular in tense housing markets in economically strong regions and large cities. In addition to the current focus on modernisation and refurbishment, the Housing division stands for sustainable quarter development and thus also has a strong focus on the topics of demographic change, digitization and climate change. The division is organizationally divided into four regional areas, eight customer centers and 29 service teams. We see our social and entrepreneurial role in creating socially responsible living and living spaces. For this, in the Housing business unit, we focus on sustainable quarter development, CO2-free heat at affordable prices, barrier reduction, digitalization and, of course, a high degree of tenant satisfaction. We need you for that! Do with us BImA! !

Your tasks • Your profile • What we offer

Management and control of a service team with the fields of management, contract management, construction management and master care planning, control, control and optimisation of management results; Support for the creation of budget planning and the medium-term technical investment programme preparation, completion, execution and termination of rental contracts; Implementation of rental value determinations and coordination and implementation of additional cost accounting Monitoring of rights and obligations arising from rental contracts (e.g. rent accounting and deficiencies) Coordination and, where appropriate, perception of the client's function and coordination of the planning and implementation of quarter and construction measures in cooperation with other stakeholders (e.g. project management, HOAI planners and experts) Voting the tenant communication with other parties (e.g. tenant service, complaint management, if necessary Moving management, information events, consulting the tenants in connection with quarters and construction measures) participation in the determination of performance requirements for the preparation of housing services; Takeover of the contract controlling after implementation and completion of the procurement procedures (e.g. energy management, insurance management, green care, winter service, waste management and disposal management) Acquisition and coordination of tasks of the operator's responsibilities and obligations to protect the environment and of the tasks of health and safety Coordination of the incorporation and training of employees (e.g. onboarding, training) Ensure efficient task coordination and development of a good discussion and communication culture in your team

Qualification: Completed university studies (Diplom [FH]/ Bachelor) with business or technical background (e.g. architecture, civil engineering) or comparable qualification or other similar property knowledge and experience acquired Competences: Basic knowledge and practical experience in the field of property management, preferably with relevant housing Strategic thinking as well as technical and economic knowledge – as far as possible with housing economic reference Knowledge of rent law, including housing rights, operating costs regulation (BetrKV), heating costs regulation (heating costsV) etc. Practical experience in the maintenance of quarters and construction measures, expertise in the application of the building law book, building regulations, technical guidelines, DIN regulations, HOAI and AHO Expertise in procurement law, including VOL, VOB Secure handling of IT standard applications (Word, Excel, Outlook) good user knowledge of the SAP-BALIMA technical application or the willingness to acquire them in the short term; further knowledge of relevant housing software of advantage Ideally first experience in team leadership Other: Ability to manage personnel, including willingness and ability to maintain and maintain potential of staff to develop and implement the objectives of equality Communication and conviction strength High commitment, self-organization as well as thorough, careful and targeted work Ability to act in a team-oriented manner, critique and social competence Good organisational skills, economic thinking and acting skills Own initiative and capacity for creative and conceptual work Good expressiveness in word and writing, communication skills readiness for regular missions driving licence class B/3 readiness to conduct motor vehicles independently

An interesting and varied activity with all the advantages of a large public employer Compatibility of family and occupation in working time Possibility of renting an apartment from the stock of housing care of the federal Vocational development and extensive training opportunities Occupational pension Special payment by applicable tariff provisions 30 days off Health promotion courses and precautionary measures Grant to the DeutschlandJobTicket (DJT)

Location

ava Bundesanstalt für Immobilienaufgaben
10623  Berlin
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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