SERVISCOPE AG | Germany | 53xxx Troisdorf bei Köln | Permanent position | Part time - flexible / Full time | Published since: 18.03.2026 on stepstone.de
Technical Support Employee Banking Services (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. You already have experience in customer service or technical support? Then we offer you a responsible position in the area of online banking. .
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Your tasks • Your profile • What we offer
Telephone support of customers on technical questions Support for electronic payment Testing of customer identity according to requirements
Embossed service and customer orientation Self-employed, structured work Very good knowledge of German in word and writing Team skills and responsibility
Entry fee 17,00 € per hour Flexible working hours in the shift plan (Mo.–Fr. from 06:00 to 22:00 and a weekend in the month) 30 days off Continuous fixation between 20 and 35 hours/week JobTicket & Bike-Leasing for sustainable mobility Financial Benefits: Childcare Grant, Occupational Pensions & Tax-free Extras via our Voucher Card available Targeted training opportunities for your personal and professional development A safe workplace with sense and fun A place in a team you really want to have The chance to make the banking world a bit more sympathetic with us Regular team events & corporate events for a strong community
Location
 | SERVISCOPE AG | |
| 45964 Troisdorf bei Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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