FIEGE Logistik Stiftung & Co. KG | Germany | 48xxx Münster | Permanent position | Full time | Published since: 05.02.2026 on stepstone.de
Team Lead /Senior CRM-Manager (m/f/d)
We're FIEGE. A family-run company that drives innovative business models in the fields of logistics, digital, real estate and ventures – for over 150 years. As an innovation leader in the industry, FIEGE employs more than 22,000 employees at around 139 locations in 14 countries. Our corporate culture and the FIEGE success spirit make us unique and connect all our colleagues. Because we live family values and respectful coexistence. The common basis for this is the FIEGE Compass, with our principles of value-adding cooperation and good governance. We therefore lay the foundation for a strong community today, tomorrow and for future generations. Location Münster – At Mittelhafen Job Full time From now Introduction Team Lead (m/w/d)/Senior CRM Manager (m/w/d)
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Your tasks • Your profile • What we offer
You take over the construction, development and leadership of the central CRM area for the FIEGE group. You analyze customers with 360-degree analyses (Customer Survey, Kano Model, Movement Profiles, etc.), Segmentations and KPIs such as CRI, Churn Rate or Customer Lifetime Value. You derive concrete measures from the data and work closely with marketing and sales. You plan, tax and optimise CRM measures such as mailings, newsletters or other community formats. You continuously develop the CRM system and keep both the budget and performance in mind. You run a small team, soaring for clear structures and efficient cooperation.
You have a degree in the field of business management or in a comparable course of study. You bring relevant professional experience in marketing, sales and/or controlling. You have very good MS-Excel and Power-BI skills and ideally experience with MS Dynamics. You enjoy numbers and have a good analytical understanding as well as a high performance orientation. You work structured, independent and proactive. You have a good communication and presentation capability in German and English.
exciting tasks in international markets Career opportunities without detours early takeover of responsibility with lots of freedom excellent perspectives through individual promotion a safe workplace in a family environment Fun and enthusiasm in the team
Location
 | FIEGE Logistik Stiftung & Co. KG | |
| 48155 Münster | ||
| Germany |
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