Head of the Information and Administrative Systems Service Area (m/f/d)

The University of Mannheim is one of the leading universities in Germany with currently around 12,000 students at five faculties. In particular, the economic and social sciences belong to the top group nationally and internationally. The University of Mannheim offers its over 2,600 employees an exciting working environment with numerous benefits. The University IT (UNIT) designes the reliable, secure and innovative IT infrastructure at the University of Mannheim. With more than 130 employees, we support research, teaching and administration through powerful IT services and technologies, highly available computing resources and technical support. In the University IT, a full-time job is at the earliest possible date than Management (m/w/d) to occupy. In the coming years, the University IT of Mannheim focuses on overall digitalization and the corresponding redesign of the IT infrastructure. This strategy is supported by specialised service areas professionally and organizationally. The Information and Management Systems (IVS) service includes the technical support and operation of inter-university, business-critical information systems and business applications. Key data Start: at the next possible time Duration: Repayment for a period of two years with the aim of the subsequent determination Grouping: up to E 15 TV-L BW Hours/week: 39.5 hours, the place is basically partable Place of work: Mannheim, Downtown Application deadline: 01.11.2026 Reference number: IT-494

You take over the technical, organizational and personnel management of the Information and Management Systems (IVS) service area and drive forward their further development. You will cooperate with the professionally responsible team coordinators. You are responsible for personnel planning and development, regular employee talks and active participation in dual training. Together with the UNIT leadership, you design the overall IT strategy and consistently align the service portfolio with university needs and objectives, with particular attention to the administration area. You ensure availability and quality of the services, establish standards and key figures and ensure continuous improvements. You are responsible for decisions on central IT systems and ensure a stable, highly available operation of university-wide services. You control a demanding project portfolio, implement complex projects on time and budget. You bear the responsibility for budget and resources, including planning and controlling. You maintain close relationships with administration, faculties and central university institutions and bodies. You prepare decisions based on and create reports for the UNIT leadership and other management bodies. You design, implement and evaluate university-wide IT services and projects with and without AI reference.

You have a completed master's degree with a focus on computer science/economic informatics/IT or an equivalent qualification, a doctorate is advantageous. You bring many years of experience in IT management, e.g. as department or department management, ideally in the field of higher education. You have at least five years of disciplinary leadership experience for teams with a total of 20+ employees; ideally founded by detectable relevant management trainings. You master process management and have practical experience in agile project management; appropriate training evidence is desirable. You are experienced in requirements management and in operation and further development of complex system and interface landscapes. You have a very good understanding of financial and technical sustainability. You have a very good, wide-ranging IT background: different management systems (ERP, campus management, document management, human resources management, etc.), standard software in university context, as well as experience in handling AI-based technologies. You ideally have a comprehensive understanding of processes in public university administration and their legal bases, as well as the needs of the stakeholders. You convince with their strong implementation, persuasiveness and consensus and solution orientation, shown in cross-departmental cooperation. You communicate safely in German (C2) and safely in English (min. B2) in word and writing. Advantage: You are familiar with the dual training of IT professionals, ideally at a university. Ideally, you will bring experience in the operation of a manifold SAP system. Experience in software development projects is also advantageous.

We offer you the opportunity to significantly shape the IT landscape, in particular our administration and the digital offers of the University of Mannheim. You have a high degree of responsibility for the benefits of the public service. In addition, you can expect a varied activity in an exciting environment with an appraisal approach in a diverse team and extensive possibilities for personal development. Diversity Flexible working time and place of work models (lead time, teleworking) Central location in Mannheim city centre Germany ticket International Occupational pension provision for public service Applications for severely disabled persons are preferably taken into account with appropriate suitability. The University of Mannheim seeks to increase the proportion of women in areas where women are underrepresented and therefore expressly requests qualified women to apply. .