Stadtwerke Schweinfurt GmbH | Germany | 97xxx Schweinfurt | Temporary contract | Full time | Published since: 17.12.2025 on stepstone.de
Customer Service Employee (m/f/d)
The Stadtwerke Schweinfurt GmbH, whose sole partner is the circular city of Schweinfurt, is looking for a full-time employee of customer service (m/w/d) at the next possible time, initially for two years.
We offer you an interesting position in a powerful company with a long-term perspective. Be part of a future-oriented team where you can fully exploit your strengths!
The company is particularly responsible for supplying the city of Schweinfurt as well as individual surrounding municipalities with electricity, natural gas, drinking water, district heating, glass fibre and telecommunications products. The public transport of persons and the operation of the sports and leisure pool SILVANA are further areas of activity. .
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Your tasks • Your profile • What we offer
Backoffice processing: processing of messages, care and cleaning of master data Debitor management: clarification of open items, rate arrangements, account search Customer service (telephone, written, personal): Information on bills, bills, tariffs and contracts Treatment of complaints: Solution-oriented clarification of complaints Product advice on energy and telecommunications products
Completed commercial training, ideally as an industrial businessman (m/w/d) Experience in customer support and especially in commercial expertise Very good communication capability and customer orientation Structured, careful and analytical procedures Loadable and solution-oriented – even at high levels Safe handling of MS Office Industry knowledge in the energy industry desirable Experience with Schleupen.CS or comparable ERP systems of advantage Ability to use AI tools usefully in everyday work (e.g. for information research, text optimization, data analysis)
A crisis-proof and attractive workplace at the interface between the energy transition and digitalization with diverse development possibilities and varied tasks Support for your continuing professional qualification You will be part of a multi-excellent customer service team with flat hierarchies and short decision-making paths Flexible working time models that enable the reconciliation of work and private life Attractive remuneration according to the collective agreement Special payment and employer-funded occupational pension schemes Very good additional services, including bicycle leasing and employer grant for payment conversion as well as for asset-effective services
Location
 | Stadtwerke Schweinfurt GmbH | |
| 97421 Schweinfurt | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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