Mental Health Professional (m/w/d)

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Responsibilities:

Provide employees with tools to build emotional intelligence and resilience. Attend and lead informational and promotional Wellbeing activities during employee training sessions. Proactively reach out to employees and invite them to individual coaching or group sessions/workshops. Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives. Support the HR department by advising on potential employee suitability for the project. Create and implement action plans with the aim to improve employees' wellbeing. Lead projects or activities assigned by the wellbeing team manager. Regularly monitor, collect, review, and report necessary data to keep track of employee's progress.

We expect:

Master degree in any of the following disciplines:Clinical, counseling or health psychology. Therapeutic counseling. Psychotherapy. Clinical social work.

Have completed at least 3 years with users/clients/patients facing. Licensed as a Psychological Psychotherapist (BPD) or EuroPsy certification required Proficiency in conflict and crisis management. Very good knowledge of spoken and written English - additional language skills are a plus. Professional user of the common office software applications. Outstanding communication skills, with emphasis on listening skills and empathy. Experience with conducting interviews is a plus. Excellent interpersonal skills and a high level of discretion and balancing. A strong desire to help others and flexibility to work in shifts. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation. Must be located (or relocate to) Essen, Germany

We will need these documents:

Cover letter explaining your motivation and expectation for the new role. Extended curriculum vitae. Proof (Certificates, etc.).

We will offer:

Permanent employment contract. Relocation package available Working schedule: Afternoon and night shift or rotation (Morning/afternoon/night). Appealing bonuses for weekend and night shifts. Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture. Advanced job opportunities in our citizens growing company Great office with modern workspaces. Positive international working environment; fun floor with PlayStation, table tennis, and many more. Comfortable leisure areas and opportunities to join different like yoga or guided meditation. Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks. Attractive employee referral bonus programs.

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